The Cloud Delivery Engineer\u2019s primary responsibility is to help deploy and support customers who subscribe to our Cloud services. They will need to be customer-focused, enthusiastic and have excellent IT technical support skills. Working with our Cloud Solutions Architects who design the Cloud solutions, Cloud Delivery Engineers need to have a firm understanding of all the technologies being deployed and the ability to implement the proposed solution working in a project team and overseen by the Service Delivery Manager and Cloud Projects Manager.<\/p>\n
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Job Title: Cloud Delivery Engineer<\/strong> Job Summary:<\/strong> Architecture and deployment:<\/strong> Cloud Infrastructure & Vendor Management:<\/strong> Internal engagement:<\/strong> Technical:<\/strong> Requirements:<\/strong> Experience:<\/strong> An in depth understanding of public\/private\/hybrid Cloud solutions and experienced in integrating public cloud into traditional hosting\/delivery models with a specific focus on AWS or AzureEssential To Apply:<\/strong><\/p>\n Click Here!<\/strong><\/p>\n Application Deadline:<\/strong> 12\/10\/2021<\/p>\n","protected":false},"excerpt":{"rendered":" The Cloud Delivery Engineer\u2019s primary responsibility is to help deploy and support customers who subscribe to our Cloud services. They will need to be customer-focused, enthusiastic and have excellent IT…..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[21],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\n
\nLocation:<\/strong> Cape Town, Western Cape, South Africa
\nReference #:<\/strong> 210704
\nContract Type:<\/strong> Permanent
\nSalary:<\/strong> Market Related<\/p>\n
\nThe Cloud Delivery Engineer will be involved throughout the client engagement process, from initial scoping and surveys, through project implementation and delivery, and if required for ongoing support and maintenance of the customer environment.<\/p>\n
\nManage the assurance of Cloud services through \/ by: ensuring a high-resolution efficiency for incidents, Maintaining architecture deployment standards, complying with all Process, Patch Management, Change Process, for any deployed and managed Cloud services
\nProvide yearly inputs for process reviews. Produce reports to measure compliance to SLA and MTTR for customer managed cloud services
\nConduct customer cloud readiness assessments and report the outcome. Deploy customer solutions based on best practices including migrations, cloud networking and new set-ups<\/p>\n
\nCloud services implementation, testing and acceptance for customer projects
\nCloud services support and maintenance to support internal process and\/or customer service level agreements
\nMonitor resources, networks, security, IaaS, PaaS, SaaS
\nCloud services implementation, testing and acceptance for customer projects
\nWork with third-parties including vendor support, billing and troubleshooting<\/p>\n
\nSupport non-standard\/complex solutions – cross functional engagements, Sales support, Service Desk, Products, Bid Office & engagement with Engineering
\nTraining for sales, customer employees and product teams
\nAssist with technology selection and vendor selection for product management\/ideation<\/p>\n
\nLeading the implementation and deployment team and providing technical insight and resolving technical dependencies and escalates where necessary
\nFollowing through on the delivery of all Cloud services implementation steps, with clear reporting and project tracking to the team and Customer
\nMaintaining Cloud services along agreed best practices and Service Level Agreements
\nMaintaining an up-to-date skillset that translates into secure, practical implementations and service delivery for projects<\/p>\n
\nQualifications:<\/strong>
\nMicrosoft Azure Administrator Associate
\nMicrosoft Modern Desktop Administrator Associate Essential
\nMicrosoft Azure Security Engineer Associate
\nMicrosoft 365 Security Administrator Associate
\nAWS Cloud PractitionerDesirable
\nDegree in IT or Engineering related field and Post-GraduateDesirable
\nIndustry certification e.g. Cisco (CCNP, CCDP, and above), Microsoft (Cloud), CECP(MEF) or similar Preferred<\/p>\n
\nExperience supporting Cloud-based infrastructure (SaaS, IaasS, PaaS)
\nProven experience with Microsoft and\/or AWS cloud services, Microsoft Windows and Office 365
\nDemonstrate the ability to solve complex, multi-system problems and proven track record of customer service delivery
\nMinimum 2 years’ in-depth knowledge of various IT and\/or telecoms technology architecture domains and convergence<\/p>\n
\nExperience in conducting Cloud-related assessments observing business and technical perspectivesEssential
\nExperience in the setup, configuration and deployment of Cloud solutions, in particular Office 365, Microsoft 365, Azure Active Directory and administration of the Azure PortalEssential
\nExperience in Cloud services deployment in accordance with the Cloud Adoption Framework, and the various process around securing Cloud deploymentsDesirable
\nKnowledge of multi-cloud architectures and best practices across the major Cloud platform providers – Desirable
\nKnowledge of Cloud networking technologies, configuration and troubleshooting, along with provider-specific setup requirements (ExpressRoute, DirectConnect etc)Desirable<\/p>\n