{"id":70770,"date":"2022-01-27T08:10:24","date_gmt":"2022-01-27T06:10:24","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=70770"},"modified":"2022-01-27T23:25:30","modified_gmt":"2022-01-27T21:25:30","slug":"telesure-investment-holding-current-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/telesure-investment-holding-current-job-opportunity-apply-now.html","title":{"rendered":"Telesure Investment Holding Current Job Opportunity – Apply Now!"},"content":{"rendered":"

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa\u2019s leading financial long and short term insurance providers. Our portfolio includes South Africa\u2019s most loved and recognisable brands such as 1st
\nfor Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa’s
\nfirst comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. We\u2019re pioneers with a hunger for the best, bringing customer-focused
\ninnovation and service excellence to the financial services industry. We\u2019re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.<\/p>\n

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Job Title: Team Lead: Claims Processing – FFW ( Internal Applicants Only )<\/strong>
\nLocation:<\/strong> Fourways, Gauteng, South Africa
\nReference #:<\/strong> TL\/CL\/2022
\nContract Type:<\/strong> Permanent
\nSalary:<\/strong> Market Related<\/p>\n

Job Summary:<\/strong>
\nLead a team of Processing Claims Consultants to ensure the effective validation of already-captured claims. Ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so in order to assist in achieving the required operational targets.<\/p>\n

Leadership and Direction:<\/strong>
\nExplain the local action plan to support team members in their understanding of what needs to be done and and how this relates to the broader business plan and the organization’s strategy, mission and vision; motivate people to achieve local business goals.<\/p>\n

Performance Management:<\/strong>
\nRespond to personal objectives and use performance management systems to improve personal performance. Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.<\/p>\n

Operations Management:<\/strong>
\nSupervise others working within established operational systems by ensuring quality decisions are made regarding the outcome of claims.<\/p>\n

Operational Compliance:<\/strong>
\nIdentify, within the team, instances of non-compliance with the organization’s policies and procedures and\/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.<\/p>\n

Data Collection & Analysis:<\/strong>
\nCollate and analyze claims processing data using pre-set tools, methods and formats. Involves working independently. This may involve identifying trends regarding the customer experience.<\/p>\n

Customer Management (Internal):<\/strong>
\nHelp senior colleagues manage client and customer relationships by using relevant client systems.<\/p>\n

Document Management:<\/strong>
\nCreate and ensure compliance with a company wide document management
\nsystem.
\nAdministration
\nProduce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues.<\/p>\n

Correspondence:<\/strong>
\nRespond to escalated requests using telephonic conversation or emails (internal and external).<\/p>\n

Requirements:<\/strong>
\nGeneral Education:<\/strong>
\nMatric \/ Grade 12\/ SAQA Accredited Equivalent (Essential)
\nRegulatory exam 5 (Essential)
\nRelevant FAIS Qualification (Essential); Bcom Degree or equivalent (Advantageous)<\/p>\n

General Experience:<\/strong>
\n3 or more years Financial Services industry experience within a call centre environment (Essential)
\nSTI experience (Essential); 2 or more years Claims
\nExperience (Essential)<\/p>\n

Managerial Experience:<\/strong>
\n1 or more years experience of supervising and directing people and other resources to achieve specific end results (Essential)<\/p>\n

To Apply:<\/strong><\/p>\n

Click Here!<\/strong><\/a><\/p>\n

Application Deadline:<\/strong> 03\/02\/2022<\/p>\n","protected":false},"excerpt":{"rendered":"

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa\u2019s leading financial long and short term insurance providers. Our portfolio includes South Africa\u2019s most loved…..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[2394],"jetpack_publicize_connections":[],"yoast_head":"\nTelesure Investment Holding Current Job Opportunity - Apply Now! - Jobs in South Africa 2023<\/title>\n<meta name=\"description\" content=\"Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa\u2019s leading financial long and short term insurance providers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/telesure-investment-holding-current-job-opportunity-apply-now.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dozie Nze\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/telesure-investment-holding-current-job-opportunity-apply-now.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/telesure-investment-holding-current-job-opportunity-apply-now.html\",\"name\":\"Telesure Investment Holding Current Job Opportunity - Apply Now! 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