Accurately process Eskom Pension Fund claims according to the Pension Fund Rules.<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
Job Title: Fund Administrator<\/strong> Job Summary:<\/strong> Identify invalid records and refer for verification, requesting additional information from member<\/p>\n Send standard letters to the families of the \u2018deceased\u2019 pensioner for death certificate.<\/p>\n Check completeness of Evidence of Survival Forms (EOS) and request outstanding information.<\/p>\n Capture EOS information on system in terms of standard procedure.<\/p>\n Prepare for reinstatement of suspended pensions, according to policy and procedure. Transfer in from other Funds, form completion, follow up and workflow entry on the member\u2019s record<\/p>\n Perform quality assurance on claim forms and supporting documents received according to applicable work flow, rules and legislation to ensure claims are accurate and compliant.<\/p>\n Check member eligibility in terms of the rules of the Fund.<\/p>\n Validate the exit claim form to the exit movement received. Verify applicability of member options to Fund Rule and Legislative requirements.<\/p>\n Capture the member details applicable to the exit event or update requests. Compare member contribution history and emoluments for the exit period to ensure accuracy of benefit.<\/p>\n Check the manual calculated Final Average Emoluments are verified to those applied in the exit calculation in all areas. Ensure all notes and emails received are recorded against members records Distribute payment letters and pensioner cards (if applicable) to members
\nLocation:<\/strong> Bryanston, Gauteng, South Africa
\nReference #:<\/strong> PA0001
\nContract Type:<\/strong> Permanent
\nSalary:<\/strong> Market Related<\/p>\n
\nPrepare member data, according to standard procedure and submit to Home Affairs Department with a request for verification of member and pensioner existence.<\/p>\n
\nUpdate, process and verify members\u2019 and pensioners\u2019 personal details e.g. bank details, contact details, personal details, deductions, and request outstanding members\u2019 documentation.<\/p>\n
\nCheck accuracy of all claim documentation and member information and request additional information if required.<\/p>\n
\nDraw member\/pensioner history to prepare information in readiness for a health check, ensuring accuracy of member data, information and applicable calculations.<\/p>\n
\nOnce all information is captured, check all member data and values are correctly updated in the member work flow, in order to calculate the member or beneficiary values as per the member choice.<\/p>\n
\nCheck the values displayed within the work flow process match the health check.
\nApply for a tax directive where required in accordance with standard procedure.Complete manual tax directiveswhen required.
\nUpdate claim details on pension system to ensure a one stop service at Call Centre.<\/p>\n
\nEnsure all engagements are member centric
\nAssist business (Call Centre, Payroll, Social Workers & Legal etc) with enquiries received timeously, to keep stakeholders informed.
\nRespond to appropriately to enquiries received from external stakeholders, regarding member enquiries, via e-mail and telephonically.
\nObtain historical information related to member benefit claims, to determine the origination of member values and documents.
\nDraft letters to respond to standard enquiries, conveying an appropriate response which is grammatically correct.
\nObtain approval from Supervisor where complex enquiries are received.
\nProvide the necessary information to assist SARS with the understanding of the nature of the Fund.
\nAllocate and reconcile member contributions to ensure that all contributions are correctly recorded
\nAssist Supervisor & Manager with on-going projects related to business developments & enhancements.
\nPerform system testing when required.
\nVisit SARS & maintain a relationship regarding the manual tax directives issued.<\/p>\n