SBV currently seeks an Employee Relations Case Manager responsible to manage and coordinate all bargaining council and labour department cases providing SME industrial relations expertise, strategic advice, and operational support<\/p>\n
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Job Title: Employee Relations Case Manager JG13<\/strong> Job Summary:<\/strong> Manage case preparation and administrative process:<\/strong> Governance and compliance:<\/strong> Training and coaching:<\/strong> Stakeholder management:<\/strong> Provide leadership to employees within the organisation, creating a winning culture and high morale Drive the organisation culture:<\/strong>
\nLocation:<\/strong> Houghton, Gauteng, South Africa
\nReference #:<\/strong> ERCM\/VT
\nContract Type:<\/strong> Permanent
\nSalary:<\/strong> Market Related<\/p>\n
\nLead, manage and coordinate all Labour relations cases on behalf of SBV for the following but not limited to bargaining council, labour department & CCMA
\n\u2022Lead and be responsible for all complex cases from end to end
\n\u2022Manage and coordinate all CCMA, bargaining council and labour department cases, assigning less complex cases to the IR Specialist\/s
\n\u2022Represent SBV as the primary representative at the Bargaining Council, CCMA, and labour department and applying the principles of procedural and substantive fairness to each case
\n\u2022Create the framework and applicable governance documents for, but not limited to:
\no Case compilation
\no administrative processes
\no reviews and delegation of authority
\no Reporting.
\n\u2022Manage and assist stakeholders to identify the important elements of cases and identify and plan for the most effective course of action
\n\u2022Manage and coordinate all CCMA, bargaining council and labour department case interventions
\n\u2022Provide SME advice and guidance for both Business as usual activities and projects.
\n\u2022Identify and rectify issues raised at the CCMA, bargaining council and labour department and responsible to implement remedial actions
\n\u2022Investigate and create awareness of delays in cases, driving all actions necessary to resolve challenges \/ obstacles hindering the completion of cases
\n\u2022Conduct ER trends analysis and establish a regular reporting cadence on investigations.
\n\u2022Partner with Line management and the Risk department to ensure standards and timelines for cases are driven and met
\n\u2022Liaise with external legal advisors if required<\/p>\n
\n\u2022Lead the compilation of case documentation for all proceedings with external bodies, i.e., CCMA, Labour department, Bargaining Units etc.
\n\u2022Lead and assist by conducting thorough investigations and gathering evidence in preparation for the case
\n\u2022Lead and coordinate the preparations towards the investigative reports with analysis, findings and recommended disciplinary or corrective actions
\n\u2022Review documents, compile and analyse data, conduct investigation interviews, draft investigation reports; communicate with HRBPs, employees, managers, and employment legal counsel regarding employee relations issues; assist with maintenance and update of investigations database and documentation.
\n\u2022Create resources and documentation for multiple stakeholders, to create clarity in our processes and raise awareness of Employee Relations<\/p>\n
\n\u2022Embed and maintain correct procedures with specific reference to legislation, policies, the SBV code of conduct and Standard Operating Procedures
\n\u2022Participate in the compilation of new policies and procedures and to drive the review of existing documentation in accordance with agreed action plans to ensure a centralized, standardised and up to date documentation system is maintained
\n\u2022Operationalise and enforce policies and procedures through managing and mitigating non-compliance issues and other items identified
\n\u2022Monitor case outcome and performance by gathering relevant data and producing statistical reports with recommendations for improvements
\n\u2022Monitor developments within the labour relations field and advise on best labour relations practices<\/p>\n
\n\u2022Provide input into the creation of the IR training program and facilitate the training sessions with line and HR
\n\u2022Responsible to provide a high end consultancy service to certify the best possible outcome for SBV by:
\noConsulting with and preparing all applicable witnesses & or stakeholders
\noDrafting all required correspondence, in conjunction with Legal where applicable
\noDebriefing stakeholders on areas of development
\n\u2022Analyse non-conformances and together with the respective IR Specialist and Learning & Development, identify training needs<\/p>\n
\n\u2022Provide high level support nationally on critical matters to enable the delivery of high performance
\n\u2022Own the below applicable stakeholder relationships to ensure seamless and effective engagements, execution and opportunity discovery:
\no Union\/s
\no Customers
\no Regulatory
\no Internal departments
\no Lawyers
\n\u2022Establish and maintain relationships with bargaining council and labour department stakeholders
\n\u2022Liaise and work closely witnesses, management and unions to establish requirements and procedures to follow
\n\u2022Maintain a sustainable partnership with the union in order to pro-actively assist in managing the labour climate within SBV<\/p>\n
\nLead as an Ambassador and executor of Change
\n\u2022Act as a change management architect in periods of change to ensure continuity to operations
\n\u2022Effectively communicate and embed new processes and procedures relevant to the Employee Relations Department as they occur addressing or escalating matters \/ concerns Facilitate the necessary presentations, workshops or forums in order to ensure consistent and accurate communication is given across one\u2019s centre\/s<\/p>\n
\n\u2022Drive the department\u2019s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
\n\u2022Drive Transformation and BBB-EE initiatives to ensure sustainable alignment to the company scorecard
\n\u2022Provide leadership to employees within the organisation, creating a winning culture and high morale
\n\u2022Initiate and lead a culture of performance driven output through shared purpose vision and values<\/p>\n