{"id":71109,"date":"2022-02-10T08:40:55","date_gmt":"2022-02-10T06:40:55","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=71109"},"modified":"2022-02-10T21:27:43","modified_gmt":"2022-02-10T19:27:43","slug":"telesure-investment-holdings-recent-job-recruitment-3","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/telesure-investment-holdings-recent-job-recruitment-3.html","title":{"rendered":"Telesure Investment Holdings Recent Job Recruitment"},"content":{"rendered":"

The Retentions Consultant – VAPS (Value Added Products Reinstatement) will be responsible for Retaining our existing clients.
\nIn contribution to the value added product and the Telesure strategy, the role will strategically grow the volume of Customers on Risk (COR) therefore improving overall profitability<\/p>\n

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Job Title: Reinstatement Consultant (Retentions): Value Added Products<\/strong>
\nLocation:<\/strong> Fourways, Gauteng, South Africa
\nReference #:<\/strong> RCVAPS3105
\nContract Type:<\/strong> Permanent
\nSalary<\/strong>: Market Related<\/p>\n

Job Summary:<\/strong>
\nAccurately identify the origin and reason for policy cancellations (or cancelled policies) relative to the various channels and brands (broker or customers).
\nEffectively determine the cause for the policy cancellation (or potential policy cancellation) by selecting the most appropriate approach of responding to the
\ncustomer or broker.
\nApply different discounting strategies relative to customer profitability as determined by business analytics and tools.
\nEngage in effective brand reputation management aligned to specific customer concerns in order to limit brand damage and integrity.
\nUpdate key customer information across all relative systems as required.
\nAdhere to all required risk and compliance requirements as stipulated for the role; adhere to all business rules, business processes and system access and management regulations on an on-going basis.
\nAdherence to agreed house rules for the team and environment aligned to key performance and quality standards at all times.
\nEffective retention of customers for the business across all channels and brands measured by agreed persistency ratios.
\nDeliver the Telesure Service Way through personal effort and through others.
\nDeliver on TCF principles in alignment with regulatory requirements.<\/p>\n

Requirements:<\/strong>
\nRequired Experience & Skills:<\/strong><\/p>\n

\u2022Proven sales track record
\n\u2022Excellent verbal command of the English Language
\n\u2022Strong understand of the sales process and sales techniques
\n\u2022A strong attention to detail
\n\u2022Matric \/ SAQA accredited qualification*
\n\u2022RE-5 and 120 FAIS Credits (advantageous)
\n\u2022At least 12 months Sales experience in a Call Centre environment financial\/Medical aid Retentions and Upselling services industry.<\/p>\n

Telesure Investment Holdings | Group Talent Acquisition Team<\/p>\n

Disclaimers<\/strong><\/p>\n

SAQA Accredited Equivalent*<\/p>\n

It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.<\/p>\n

Employment Equity<\/strong><\/p>\n

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.<\/p>\n

TIH has decided to adopt a mandatory vaccine policy, requiring its workforce to be fully vaccinated by 31 March 2022. All prospective employees are required to disclose their vaccination certificates as part of the recruitment process.<\/p>\n

To Apply:<\/strong><\/p>\n

Click Here!<\/strong><\/a><\/p>\n

Application Deadline:<\/strong> 17\/02\/2022<\/p>\n","protected":false},"excerpt":{"rendered":"

The Retentions Consultant – VAPS (Value Added Products Reinstatement) will be responsible for Retaining our existing clients. 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