{"id":73112,"date":"2022-05-04T08:00:13","date_gmt":"2022-05-04T06:00:13","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=73112"},"modified":"2022-05-04T21:57:56","modified_gmt":"2022-05-04T19:57:56","slug":"assupol-life-recent-job-recruitment-apply-now-4","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/assupol-life-recent-job-recruitment-apply-now-4.html","title":{"rendered":"Assupol Life Recent Job Recruitment – Apply Now!"},"content":{"rendered":"

To provide professional first line support to clients and sales support<\/p>\n

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Job Title: Client Services Administrator: Branch Administration<\/strong>
\nLocation:<\/strong> Mthatha \/ Umtata, Eastern Cape, South Africa
\nReference #:<\/strong> CSA
\nContract Type:<\/strong> Permanent
\nSalary:<\/strong> Market Related<\/p>\n

Job Summary:<\/strong>
\n1.Render client services
\n\u2022Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
\n\u2022Update client personal details and AIMS notes
\n\u2022Provide correct and accurate advice to clients on products and services (TCF)
\n\u2022Inform clients and update changes to their policy (TCF)
\n\u2022Liaise with relevant departments to gather information to resolve clients\u2019 queries
\n\u2022Maintain required business retention rate
\n\u2022Handle all complaints and enquiries
\n\u2022Escalate complaints to Office Manager and Complaints Handling Officer
\n\u2022Follow complaints procedure
\n\u2022Handle all incoming calls and walk-in clients
\n2.Administrate Claims
\n\u2022Verify claims documents as per standard procedure
\n\u2022Assist clients with the completion of claim forms
\n\u2022Submit all claims received to Head office
\n\u2022Submit any outstanding documentation as per Head Office request
\n\u2022Keep claims register up to date
\n3.Advise clients on cancelations
\n\u2022Advise the client of the process and disadvantages of cancelation
\n\u2022Retain the policy by proposing different options (loan, partial surrender paid up)
\n\u2022Inform relevant Sales Manager of the intended cancelation for retention
\n\u2022As per clients request follow the standard cancelation procedure
\n4.Administrate demutualization process
\n\u2022Capture client information
\n\u2022Inform clients of status of their shares
\n\u2022Update clients information on Aims systems
\n\u2022Register and forward to Head office
\n5.Office Administration
\n\u2022Manage mail and fax
\n\u2022Prepare statistical reports
\n\u2022Assist with data capturing when required
\n\u2022Encourage clients to complete the survey
\n6.Fit and Proper Requirements
\n\u2022Adhere and comply to FSB board notice in terms of FAIS
\n7.Documentation and filing procedures
\n\u2022Keep record systems up to date
\n\u2022File and keep documentation for a period as required by the legislation<\/p>\n

Requirements:<\/strong>
\nFORMAL EDUCATION:<\/strong>
\n\u2022Matric<\/p>\n

TECHNICAL\/LEGAL CERTIFICATION:<\/strong>
\n\u2022Recognised Qualification as per the FSCA (Advantage)
\n\u2022RE 5
\n\u2022Registration as an Employee Representative (FSCA)
\n\u2022CPD
\n\u2022COB (Depending on DOFA)<\/p>\n

EXPERIENCE:<\/strong>
\n\u20222 Years\u2019 Experience in the Insurance Industry;
\n\u20221 Year Client Services
\n\u20221 Years\u2019 experience in: Category A, B, C and retail benefits (Advantage)<\/p>\n

To Apply:<\/strong><\/p>\n

Click Here!<\/strong><\/a><\/p>\n

Application Deadline:<\/strong> 18\/05\/2022<\/p>\n","protected":false},"excerpt":{"rendered":"

To provide professional first line support to clients and sales support         Job Title: Client Services Administrator: Branch Administration Location: Mthatha \/ Umtata, Eastern Cape, South Africa…..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[1683],"jetpack_publicize_connections":[],"yoast_head":"\nAssupol Life Recent Job Recruitment - Apply Now! - Jobs in South Africa 2023<\/title>\n<meta name=\"description\" content=\"To provide professional first line support to clients and sales support         Job Title: Client Services Administrator: Branch\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/assupol-life-recent-job-recruitment-apply-now-4.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dozie Nze\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/assupol-life-recent-job-recruitment-apply-now-4.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/assupol-life-recent-job-recruitment-apply-now-4.html\",\"name\":\"Assupol Life Recent Job Recruitment - Apply Now! 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