We are the foremost bank-independent Payment Services Provider (PSP) in Southern Africa and process volumes in excess of 2 billion transactions per annum. We play a vital role in the payment ecosystem, consistently delivering quality solutions to our customers. We service multiple industries including major retailers, financial institutions and companies looking to extend their payment services requirements securely and on time. Our aim is to remove the complexities of doing business while providing real value. We have an impeccable track record and are able to deliver innovative solutions that are tailor-made to suit diverse business needs, while at the same time ensuring that the regulatory requirements are taken care of.<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
Job Title: Human Capital Business Partner<\/strong> Job Summary:<\/strong> Human Capital Business Partnering:<\/strong> Recruitment & Pre-boarding:<\/strong> Employee Relations Case Management:<\/strong> Governance and Risk:<\/strong> Optimizes Talent:<\/strong> Work Collaboratively:<\/strong> Self Management:<\/strong> BEHAVIORAL COMPETENCIES:<\/strong>
\nLocation:<\/strong> Cape Town, Western Cape, South Africa
\nReference #:<\/strong> F011
\nContract Type: Permanent
\n<\/strong>Salary:<\/strong> Market Related<\/p>\n
\nResponsible for working within the business to shape and influence the People Agenda, partnering with line management to translate business priorities into Human Capital activities. The HC Generalist works proactively with business leaders and fellow HC team members to ensure Human Capital is delivered fairly and consistently to a high-quality standard. Partner with the business to understand hiring needs and be responsible for tasks including sourcing, assessment, selection, and pre-boarding.
\nRequirements
\nRESPONSIBILITIES<\/p>\n
\nPartner with and provide strategic and insightful Human Capital expertise to business leaders on all people-related subjects.
\nAct as the primary HC contact for the respective business.
\nCoach and develop senior leaders on a number of HC business-wide initiatives, including cultural change programmes and engagement strategies.
\nAssess, evaluate and develop the right skills in the right places across the business, facilitating strategies to fill gaps where needed.
\nEvaluate and build business capability through facilitating talent management, succession and resource planning.
\nChampion and implement the people strategy within the operation and ensure business strategies align, challenging as required to drive change.
\nInput into the business strategy and organisation design to ensure that structures, roles and responsibilities and enable delivery.<\/p>\n
\nCarry out online and telephonic (Online\/Face to Face) interviews and review submitted portfolios of work to validate applications for specialist roles.
\nSubmit a shortlist of candidates that meet the inherent job requirements, to the hiring manager.
\nInterview candidates and provide feedback into the selection process.
\nManage the delivery of pre-boarding processes; ensure accurate and timely completion of all administration processes; provide support and guidance to line managers and new joiners throughout the process; propose improvements to procedures.<\/p>\n
\nInvestigate, and propose solutions for, complex ER cases in liaison with line managers; coordinate the organization’s response to legal cases brought by individuals; contribute to the preparation of legal submissions and ensure all parties complete casework accurately and within deadlines.
\nSupport managers at Disciplinary Enquiries.
\nRepresent the operation at CCMA.<\/p>\n
\nInput into business operations risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs.
\nProvide feedback to the relevant stakeholders within Group HC to initiate improvement projects that will increase profits or protect against risks in the function.
\nEstablish and maintain the highest ethical standard in employment practices, including compliance with all statutory requirements.
\nWork closely with Group Head of Human Capital and the broader HC team to continuously monitor and identify opportunities for improvement in the efficiency and quality of HC services; provide business feedback to appropriate HC governance forums.
\nEngage line management to advocate and demonstrate compliance with HC policy and champion interventions.<\/p>\n
\nPartner with the Talent Acquisition team to support attracting and selecting talent
\nPartner with business to project manage and execute talent practices and other key initiatives
\nDrives performance management and talent management to improve organizational effectiveness and employee capabilities. This includes talent reviews, performance improvement plans, discipline, attrition management and appropriate staffing.
\nDrives culture change, as agreed upon with management team, which supports and fosters growth of organizational capability and performance.
\nContribute towards the assessment, evaluation and development of the right skills in the right place across the business unit, facilitating strategies to fill gaps where needed.
\nDrive transformation through providing support and guidance on talent acquisition and administrative components.<\/p>\n
\nBuild a culture of respect and understanding across the organisation.
\nRecognise outcomes which resulted from effective collaboration between teams.
\nBuild co-operation and overcome barriers to information sharing, communication and collaboration across the organisation.
\nFacilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions.<\/p>\n
\nDevelop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or
\nmaintain external professional accreditation where relevant to improve performance and fulfill personal potential.
\nMaintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.<\/p>\n
\nMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
\nDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
\nHolds self and others accountable to meet commitments.
\nCreates a climate where people are motivated to do their best to help the organization achieve its objectives.
\nHandles conflict situations effectively, with a minimum of noise.
\nBuilds partnerships and works collaboratively with others to meet shared objectives.
\nPlans and prioritizes work to meet commitments aligned with organizational goals.
\nRebounds from setbacks and adversity when facing difficult situations.
\nAnticipates and balances the needs of multiple stakeholders.
\nActively seeks new ways to grow and be challenged using both formal and informal development channels.
\nApplies knowledge of business and the marketplace to advance the organization’s goals.
\nHave fun and find purpose.
\nDemonstrate honesty and integrity.
\nStrive for customer-centricity.
\nInnovate boldly.
\nBe both agile and entrepreneurial.
\nDevelop our people for long-term success.
\nBe an agent of change.<\/p>\n