{"id":74145,"date":"2022-06-08T08:30:21","date_gmt":"2022-06-08T06:30:21","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=74145"},"modified":"2022-06-08T20:25:44","modified_gmt":"2022-06-08T18:25:44","slug":"ayanda-mbanga-redefining-success-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/ayanda-mbanga-redefining-success-available-job-opportunity-apply-now.html","title":{"rendered":"Ayanda Mbanga \u2013 Redefining Success Available Job Opportunity – Apply Now!"},"content":{"rendered":"
The City of Cape Town promotes and applies the principles of employment equity. People with disabilities are encouraged to apply.<\/p>\n
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Job Title: Problem Management Technical Lead<\/strong> Job Summary:<\/strong> PROBLEM MANAGEMENT TECHNICAL LEAD<\/p>\n BASIC SALARY: FROM R432 596 PER ANNUM \u25cf REF NO: CS 148\/22 \u25cf CIVIC CENTRE<\/p>\n Requirements:<\/strong> Key performance areas:<\/strong><\/p>\n Coordinate the day-to-day problem management process Please apply online at www.capetown.gov.za\/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.<\/p>\n By submitting your application for a position at the City of Cape Town, you are consenting that the personal information submitted as part of your application may be used for the purposes of the Recruitment and Selection process.<\/p>\n Please quote the reference number of the vacancy in all communications.
\nLocation:<\/strong> Western Cape<\/p>\n
\nCORPORATE SERVICES \u25cf INFORMATION SYSTEMS AND TECHNOLOGY (IS&T)<\/p>\n
\nRelevant National Diploma
\nITIL V3 Foundations Certification
\nMinimum five (5) years\u2019 relevant experience
\nITIL Intermediate Certification will be advantageous
\nNetworking\/Telecoms Certification will be advantageous
\nLeading technical investigation experience in a IT service management space
\nRoot cause analysis experience
\nExperience in the implementation of problem management processes and techniques
\nA firm understanding and experience of current industry technology standards, frameworks and architectures
\nRequired to be available outside business hours when\/if the need arises.<\/p>\n
\nFacilitate the development of permanent solutions for any software, system application or hardware problem that occurs in the environment with the support of change management procedures
\nFacilitate and coordinate root cause analysis of major IT outages with relevant IS&T support teams
\nProcess building and documentation.<\/p>\n
\nCertified copies of qualifications must be available on request.
\nCopies of supporting documents will not be returned.
\nKindly note that applications will not be acknowledged in writing.
\nVisit our website at www.capetown.gov.za\/careers
\nNo late applications will be considered.
\nIf no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.<\/p>\n