Lead, define and deliver the acquisition strategy and business plan for growth and performance of the Business Sales across all Wholesale Business sales channels and ensuring alignment of Business Sales Strategy with the requisite sales strategies, market plan, operational strategy, products\/services offerings. Driving market growth through acquisition and increasing the Wholesale Business customer base as well as to develop strategic partnerships in alignment with Business Sales Strategy & Objectives. Transforming Wholesale Business Sales with Business to Business including SMME, Business to Consumer and Business to Government propositions Ensure achievement of sales revenue and acquisition targets on a consistent basis and in line with defined Business Sales budgets, setting KPIs and performance targets. Manage the performance of the Business Sales team, dealers & partners through the development and implementation of specific business models and KPIs. As part of the leadership team the primary function is leadership and performance management, creating the right environment for the Business Sales team to carry out their strategic mission for the Business Sales Business unit and align to the company\u2019s overall business strategies of revenue growth, customer experience excellence and maximizing returns to shareholders.<\/p>\n
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Job Title: Senior Manager: Wholesale Acquisition<\/strong> Job Summary:<\/strong> Demand Creation:<\/strong> Manage cost of acquisition, development and forecasting of offerings Measurement and analysis:<\/strong> Cost & Budget Management:<\/strong> Staff Leadership:<\/strong> Perform any other Related duties as requested by Management<\/p>\n Leadership Competencies aligned to the Business Model \u2013 2021 \u2013 Mandatory Section
\nLocation:<\/strong> JHB – Northern Suburbs
\nReference:<\/strong> PE009751-Podu-1<\/p>\n
\nResponsibilities:<\/strong>
\nStrategy & Operations
\nLead the Business Sales strategy in the development and execution of appropriate sales strategies aligned to & not limited to Mobile Virtual Network Operators (MVNO), Business Services Providers (BSP), International Roaming and Carriers Services.
\nManage the Business Sales budget and planning, working closely with various business units including all domains within Wholesale Business, Technology Group, Digital, Analytics to ensure the successful launch of products and services.
\nPromote the company and Wholesale Business as the preferred digital lifestyle company to exploit opportunities for profitable growth and sustainable competitive advantage.
\nEnsure the Business Sales teams execute campaigns and have proper marketing channels.<\/p>\n
\nEstablish, develop, and manage vendors to fully support the Wholesale Business sales strategy.
\nDefine and manage the roll out plan in alignment with the overall commercial strategy.
\nIdentify and sift new business opportunities in line with Wholesale Business strategy, including new channel types such as digital services, SME, B2B, B2C, B2G & manage relationship with downstream channels (operations support teams) to ensure growth and efficiencies.
\nNegotiate and evaluate contracts with suppliers and partners to ensure enhanced growth, low cost, and compliance to the agreed Service Level Agreements (SLAs).
\nNegotiate contracts and trading agreements with potential new and existing partners.
\nLead the development and maintenance of KPIs and\/or SLAs against own sales team and vendor performances.
\nDetermine strategy towards increasing market share either through capturing customers new to the market or from the competition.
\nOversee the Direct & Indirect Sales operations and ensure all strategic initiatives deliver profitable volume growth as well as delivering a superior competitive advantage.
\nSupport the planning and delivery of customer solutions.
\nSupport the execution of consumer-centric marketing activities (customer engagement etc.) to support the strategy.
\nEnsure sufficient demand & pipeline is created and pull strategy through appropriate marketing and sales tactics.
\nEnsure sufficient data availability for optimal outbound sales (push).<\/p>\n
\nEnsure Wholesale Business Sales cost of acquisition targets are met through developing appropriate offerings
\nManage forecasts on a monthly rolling basis or ad-hoc basis for the Wholesale Business Sales.
\nDevelop appropriate deals to achieve cost of acquisition and sales volume targets, keeping ARPU and other targets in mind.<\/p>\n
\nDevelop and maintain a sales Operations dashboard
\nIdentify sales trends and customer profiles through data mining and analysis
\nMeasure Sales Operations performance to ensure ARPU growth and churn management
\nPrepare daily, weekly, and monthly reports for division<\/p>\n
\nPrepare, control, and administer the Sales budgets
\nProvide support and inputs to the Wholesale budgets
\nDevelop and implement policies to achieve savings
\nManage cost tracking and variation reports
\nInform Executive timeously of potential over-spend
\nMake recommendations for budget-affecting change requests<\/p>\n
\nLead and motivate staff to effectively deliver objectives, ensuring development opportunities, appraisal and management systems are embedded and relevant HR procedures are adhered to
\nProvide an advisory, support and mentorship function to enable staff to grow within their career
\nMaintain a low staff turnover rate.
\nInitiate the appropriate Labour Relation action required within the department
\nEstablish, evaluate, and guide the department\u2019s Employee Performance Management programme
\nSet Key Performance Indicators targets and goals as per the department\u2019s strategy and business objectives.
\nRecruit employees: assign and direct work, oversee their development, identify training needs, and maintain staff competence
\nUphold HR policies and procedures
\nApply and adhere to the company Health and Safety procedures and rules.
\nEnsure all activities meet and integrate with organizational requirements for quality management, legal stipulations, health and safety compliance, environmental policies, and general duty of care<\/p>\n
\nEmotional Intelligence (EQ): The ability to recognize, understand and manage oneself and one\u2019s own emotions and to recognize, understand and influence the emotions of others
\nDiversity and Inclusion: Enabling and supporting a diverse workforce in which all individuals are treated fairly and respectfully with equal access to opportunities and resources and can contribute fully to the organization\u2019s success.
\nInfluencing with Integrity & Ethics: The capacity to direct the performance and development of the organization by creating a values-based culture of trust and authenticity
\nAgile Leadership: The ability to lead teams through volatility, uncertainty, complexity, and ambiguity
\nChange and Innovation: Leading change and improvement to move the organisation ahead and enhance organizational effectiveness
\nOutcome-Based Orientation: Taking ownership and accountability for delivering the required goals and results<\/p>\n