We have an opportunity at a Multinational Company for a Key Accounts Manager that has experience within the Telecommunications industry to assist
\nin developing and executing the account strategy in order to drive new business targets, diversify revenue streams and manage existing revenue streams. This will be on a Hybrid work model.<\/p>\n
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Job Summary:<\/strong> Requirements:<\/strong><\/p>\n Grade 12 Excellent relationship building \/ management skills.
\nJob Title: Key Account Manager<\/strong>
\nLocation: <\/strong>Johannesburg, South Africa<\/p>\n
\nResponsibilities:<\/strong>
\nMarketing of company sites
\nProgram management of the Co-location and BTS processes
\nCollaboration with commercial team to package offers which will stimulate revenue growth
\nDeveloping and implementing solutions to customer pain points to improve customer satisfaction
\nMonitoring customer strategy by analysing published reports and regular communication with key customer personnel
\nDeveloping relationships with key customer personnel across head office, regions, and disciplines
\nIdentification of opportunities and upselling of complimentary product sets to increase customer wallet share
\nTracking customer interest for sites within the portfolio and areas of interest for portfolio expansion
\nAccurate account and sales reporting
\nPlease note only shortlisted candidates will be contacted. To apply click on the “Apply” button where you will then be redirected to another site. If you have not heard from us in 3 weeks please consider your application unsuccessful.<\/p>\n
\nTertiary qualification
\n8+ years telecommunications experience in Sales \/ commercial environment interfacing with external customers
\nValid drivers license and own reliable transport
\nWilling travel
\nAble to negotiate
\nTower experience (advantage)
\nBDM experience
\nExcellent interpersonal and relationship skills with the customer.
\nThe ability to identify customer pain points, problem solve, able to offer solutions.
\nWorking understanding of Wireless networks.
\nSkills Required:<\/p>\n
\nExcellent customer service skills.
\nSelf-motivated and resilient.
\nAble to influence, persuade and motivate others.
\nStrong negotiation skills.
\nAn active listener with the ability to represent and communicate customer opportunities to key stakeholders.
\nA good understanding of the SA telecommunications market including a working understanding of wireless networks, their basic architecture, and the role of site selection and the construction of wireless networks.
\nAn understanding of the key links between reporting data, forecasting, business development and customer satisfaction.
\nExcellent organizational skills.
\nStrong program management skills.
\nExcellent written and verbal communication skills.
\nStrong computer skills including Microsoft Office suite.
\nSelf-motivated, able to work in a team and independently.
\nDetail oriented.
\nAble to multitask and meet deadlines.
\nResults orientated.
\nStrong English communications and<\/p>\n