Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part<\/p>\n
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Job Title: Solutions Engineer (Kenya)<\/strong> Job Summary:<\/strong> Our client is an international highly successful software development house with a niche focus in the telecommunications and payment gateway sector. With 20 years of proven success and phenomenal growth, this client has an incredible training and mentorship program. Your colleagues will be Agile in approach, highly qualified and awesome people. Continuous improvement is a way of life which is reflected in a flat organisational organogram where you are encouraged to participate, contribute and your opinion will be valued. Each person is encouraged to be themselves. For those that are ambitious, this is the best organisation to fast track your way up the career ladder. Those that enjoy routine are encouraged and supported to be subject matter experts.<\/p>\n Role Description:<\/strong> Role Responsibilities:<\/strong>
\nLocation:<\/strong> Kenya[All],<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nClient Details:<\/strong><\/p>\n
\nOur client is looking for a Solutions Engineer to focus on their E-Commerce and Transaction switching solution.
\nThe Solution Engineer will be responsible for project implementations based on solution design specification and in accordance with their blueprint, standards and procedures.
\nThe ideal candidate will have a keen interest in system integration projects and e-commerce as well as a basic understanding of API’s and communication protocols.
\nHe\/she should be well versed in current and upcoming technologies and must have a go-getter attitude and be willing to learn at all times.
\nMust be able to effectively translate system requirements into technical requirements for the development team.
\nThe Solutions Engineer will be required to action and resolve any ad hoc queries or tickets that might arise.<\/p>\n
\nContributing to solution design and scope of work documents.
\nContributing to project FAT and UAT documentation based on solution design.
\nContributing to use case diagrams and system integration diagrams (X-Mind and DFD).
\nAssisting the Business Analysts with design mockups based on client requirements and solution design.
\nContributing to both internal and external training material.
\nMaintaining and updating status and comments of allocated projects on our project management software.
\nCompiling project completion documentation (DoD) and obtaining approval thereof.
\nLogging and updating of changes on ServiceDesk, including compilation and submission of OSI documentation.
\nSuggesting product improvements.
\nConfiguration, testing and deployment of projects based on scope of work and in line with project plans.
\nProject UAT assistance to clients.
\nHandover of projects to the operational team and drafting of supporting documentation.
\nAttending Ad Hoc user requests including L1 and L2 support as escalated from the OPS team.
\nRotational after-hours standby.<\/p>\n