{"id":76349,"date":"2022-08-24T08:20:39","date_gmt":"2022-08-24T06:20:39","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=76349"},"modified":"2022-08-24T15:09:31","modified_gmt":"2022-08-24T13:09:31","slug":"peppa-placements-ongoing-job-vacancy-apply-now","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/peppa-placements-ongoing-job-vacancy-apply-now.html","title":{"rendered":"Peppa Placements Ongoing Job Vacancy &#8211; Apply Now!"},"content":{"rendered":"<p>Our ICT client based in Somerset West, Cape Town is looking to employ a T2 Support Technician.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: T2 Support Technician (CAPE TOWN)<\/strong><br \/>\n<strong>Location:<\/strong> Somerset West<\/p>\n<p><strong>Job Summary:<\/strong><br \/>\n<strong>Duties &amp; Responsibilities:<\/strong><br \/>\nSystems Support Tier 2 Technicians are an integral part of the success that encompasses the SOC Infrastructure team within the company. System Tier 2 Techs are responsible for tickets regarding our client\u2019s infrastructure that require escalation to a specialist level technician. They are responsible for ensuring critical issues are resolved to client satisfaction, meeting service level agreements. This position is a hands-on technical role that comes with many benefits such as working with an innovative team, a strong focus on goal achievement, integrating the latest technologies and working in an ever changing fast-paced environment.<\/p>\n<p>Provide effective and efficient 2nd level response fault\/ticket and management of the company\u2019s external and internal Customers, resolve 2nd level issues and escalate issues to T3 Support Technicians.<\/p>\n<p><strong>Main responsibilities also include:<\/strong><br \/>\nNetwork monitoring<br \/>\nProvide effective and quick response<br \/>\nClear and consistent internal and external communications<br \/>\nResponsible for in depth customer issues<\/p>\n<p><strong>Desired Experience &amp; Qualification:<\/strong><br \/>\n<strong>MINIMUM REQUIREMENTS:<\/strong><\/p>\n<p>Matric<br \/>\nCompTIA A+, N+ (or similar I.T. qualification)<br \/>\nMTCNA and\/or MTCRE<br \/>\n2-5 years\u2019 experience in the Telecommunications service sector<br \/>\n2-5 years\u2019 experience in Desktop support<br \/>\nExperience with FreePBX and Asterisks<br \/>\nExperience with VoIP and Telephony<br \/>\nBasic understanding of OSPF and routing<br \/>\nExcellent oral and written communication skills, including the ability to interact effectively with executives, engineers, sales, vendors and peers<br \/>\nEnglish and Afrikaans proficiency<\/p>\n<p><strong>Package &amp; Remuneration:<\/strong><br \/>\nMarket Related<\/p>\n<p><strong>To Apply:<\/strong><\/p>\n<p><a href=\"https:\/\/www.pnet.co.za\/viewlets\/apply\/job-apply-form-viewlet\/authentication?listingId=3267309&amp;isMobile=false&amp;buttonPos=Sticky_Button&amp;locale=en_ZA&amp;rltr=&amp;client=&amp;source=listing\"><strong>Click Here!<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our ICT client based in Somerset West, Cape Town is looking to employ a T2 Support Technician. &nbsp; &nbsp; &nbsp; &nbsp; Job Title: T2 Support Technician (CAPE TOWN) Location: Somerset&#8230;..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[35],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Peppa Placements Ongoing Job Vacancy - Apply Now! 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