{"id":77277,"date":"2022-09-21T08:00:45","date_gmt":"2022-09-21T06:00:45","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=77277"},"modified":"2022-09-21T21:10:16","modified_gmt":"2022-09-21T19:10:16","slug":"quest-staffing-solutions-recent-job-recruitment-apply-now-6","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/quest-staffing-solutions-recent-job-recruitment-apply-now-6.html","title":{"rendered":"Quest Staffing Solutions Recent Job Recruitment &#8211; Apply Now!"},"content":{"rendered":"<p>We&#8217;re seeking an on site Client Service management Representative on a 12 Month Contract for a client within the telecommunications\/ICT industry to be based in Johannesburg.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: On-site Client Service Management Telecommunications\/ICT<\/strong><br \/>\n<strong>Location:<\/strong> Johannesburg<br \/>\n<strong>Contract: <\/strong>12 Months<\/p>\n<p><strong>Job Summary:<\/strong><br \/>\nDuties &amp; Responsibilities<br \/>\nClient service and support management<br \/>\nAllign IT services with the needs of the clients&#8217; business<br \/>\nResolution of all mobile requests for service (order-to-activate and query-to-resolve) within client SLAs<br \/>\nProactive tracking and management of Requests for service<br \/>\nCombination of client experience \u2013 fulfilment and assurance as well as technical coverage support<br \/>\nQuality assessment and compliance<br \/>\nGood technical mobile and handset understanding<br \/>\nProfessional writing and communication<br \/>\nAnalytical and logical<br \/>\nITIL foundations<br \/>\nProduct knowledge<\/p>\n<p><strong>Desired Experience &amp; Qualification:<\/strong><br \/>\nClient services training, advantageous<br \/>\nITIL foundation certification, advantageous<br \/>\nNetworking experience &#8211; CCNA, CCNP, CCSP<br \/>\n3 year&#8217;s experience Telecommunications &#8211; in the mobile sector (voice and data)<br \/>\n2 \u2013 3 years\u2019 experience within a service fulfilment and\/or assurance role.<br \/>\n2 \u2013 3 years\u2019 experience in a client facing role &#8211; service, quality assessment, technical support<br \/>\n3 year Diploma or Degree<\/p>\n<p><strong>Package &amp; Remuneration:<\/strong><br \/>\nSalary: R176 ph (non-negotiable)<\/p>\n<p>Interested?<br \/>\nIf interested, please apply directly through Pnet or email us directly at jobs@quest.co.za<br \/>\nRemember, if emailing us directly, to insert &#8220;On-Site Client Service Representative &#8211; Western Cape &#8221; in the email subject line, for consideration.<\/p>\n<p><strong>To Apply:<\/strong><\/p>\n<p><a href=\"https:\/\/www.pnet.co.za\/viewlets\/apply\/job-apply-form-viewlet\/authentication?listingId=3513807&amp;isMobile=false&amp;buttonPos=Sticky_Button&amp;locale=en_ZA&amp;rltr=&amp;client=&amp;source=listing\"><strong>Click Here!<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re seeking an on site Client Service management Representative on a 12 Month Contract for a client within the telecommunications\/ICT industry to be based in Johannesburg. &nbsp; &nbsp; &nbsp; &nbsp;&#8230;..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[182],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quest Staffing Solutions Recent Job Recruitment - Apply Now! 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