A key responsibility of the Capability Manager will be to support cross-functional teams as they adopt an agile approach to delivery. The primary purpose of the role is to analyse specific gaps and develop sustainable strategies to ensure effective and efficient business outcomes for Information Technology. The role supports timely and appropriate skill, knowledge and behavioural development as well as succession planning for individuals.<\/p>\n
Requires strong communication, interpersonal, organizational and team building skills, business judgement, and proven expertise in directing the efforts of a technical staff. In-depth knowledge of business functions and understanding of business operations, strategies and objectives.<\/p>\n
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Job Title: IT QA Capability Manager<\/strong> Job Summary:<\/strong> Lead the strategic development of a specialist function and think strategically about how to improve, optimize, and expand it to meet the goals and objectives of the business and IT strategy, in conjunction with the Capability Lead. Manage capability within budget and schedules Plan and manage capability budgets. Advises Peers, Engineers, Manager, Senior Manager Requirements:<\/strong>
\nLocation: <\/strong> Cape Town, South Africa<\/p>\n
\nMain activities:<\/strong>
\nActively demonstrate the importance of collaboration by working closely with all stakeholders to resolve resource issues and blockers across delivery teams.
\nPlan and track progress against strategic road maps whilst challenging and providing direction.
\nContribute to the building of a strategically agile culture alongside the senior management team.
\nIn conjunction with the Service Delivery Managers, ensure the staffing levels, skills and capabilities meet demand.
\nCommunicate with the capability specialists to ensure they have the support and understanding they need to work at maximum effectiveness.
\nIdentify capability training and development requirement, ensuring employee knowledge and skills are appropriate to their current and future roles.
\nLead the ongoing professional development of the capability specialists and the promotion of best practice within these teams.
\nContribute to the performance management for team members actively managing both strong and poor performance.
\nIn conjunction with the Service Delivery Managers, understand the pipeline of work. Strategically plan for future business needs and direct the timely deployment of appropriate resources.
\nIn conjunction with the Service Delivery Managers, identify and organise additional resources based on skill capability and the requirements of the flexible delivery teams.
\nEstablish and formalise governance, disciplines and controls for a specialist function.
\nTechnical Operations and Development<\/p>\n
\nTechnical Effort Management<\/p>\n
\nOrganizational Management<\/p>\n
\nLiaise with other relevant groups, partner organizations, and external vendors as needed in relation to operational matters.
\nAdvise and implement IT disciplines and approaches within a fast-paced tech environment.
\nCommunicate complex technical information to non-technical people in a comprehensible form.
\nIdentify improvements to operational systems, processes, and policies in support of IT and business strategy.
\nScope of Influence<\/p>\n
\nResponds to stakeholder needs and influences the development of alternative solutions.
\nInfluences team\/squad software architecture (may extend to related teams\/squads).
\nActively mentors\/develops others – improving their skills, their knowledge of your solutions, and their ability to get things done.
\nAssesses readiness of intermediate\/senior software engineers for promotion. You actively participate in the hiring process.<\/p>\n
\nRelevant Bachelor\u2019s degree or Diploma in Information Technology.
\nRelevant ISTQB\/ISEB certificate in Software and Agile Testing.
\nMinimum 10 years extensive experience in a quality assurance capacity.
\nHigh level of technology awareness and experience of recruiting and \/or procuring a wide range of technical expertise.
\nA cooperative and outcome focused approach to employee and peer interactions with proven ability to coach and mentor employees through change, harnessing strengths and abilities to affect positive change outcomes.
\nExceptional knowledge and understanding of tools and methods for delivering IT Solutions.
\nDemonstrated ability, managing the capabilities needed to deliver in a complex operational environment.
\nAbility to guide and prioritise the diverse human resources needs of a specialist team of indirect reports with management experience.<\/p>\n