DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.<\/p>\n
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Job Title: IT Account Manager<\/strong> Job Summary:<\/strong> BE responsible for the acquisition, growth, and management of new accounts as well as expanding relationship with an existing client base as the next ambitious IT Account Manager sought by a dynamic Internet Service & Network Specialist. Your role will entail generating new business through cold calls, leads, upselling, cross-selling, improvements and renewals \u2013 ensuring to grow and maintain a healthy sales pipeline. You must have Matric\/Grade 12 and knowledge & experience selling the following: WAN mediums, technologies & topologies \u2013 Fibre, Wireless, LTE, VSAT, VPN, MPLS, SD-WAN, Point to Point, Hub and Spoke, Full Mesh and Dual-homed. The ideal candidate must be able to exhibit a fundamental understanding of Cloud services – experience in selling Cloud services preferred.<\/p>\n DUTIES:<\/strong> REQUIREMENTS:<\/strong> ATTRIBUTES:<\/strong>
\nLocation:<\/strong> Cape Town<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nENVIRONMENT:<\/strong><\/p>\n
\nServe as point of contact for all client account management matters.
\nGenerate new business – Includes cold-calling, generating leads and opportunity management.
\nDevelop new business with existing clients \u2013 Includes upselling, cross-selling, improvements, and renewals.
\nBuild and maintain strong, long-lasting client relationships.
\nDevelop trusted advisor relationships with key accounts and stakeholders.
\nForecast and track key account metrics.
\nGrow and maintain healthy sales pipeline.
\nLiaise with Pre-sales to produce accurate quotations and solution proposals.
\nLiaise with Project Management to ensure projects and installations are done correctly within set time frames.
\nManage the entire sales process from lead, pre-sales, iterations, and closure.
\nForecasting accuracy.
\nCustomer Service Orientation.
\nParticipate in product, process and\/or sales training in order to provide effective technical services solutions to clients.<\/p>\n
\nMatric or Grade 12 Essential.
\nTertiary qualification and\/or a relevant Degree\/Diploma will be an advantage.
\nKnowledge and experience in selling \u2013
\nWAN mediums \u2013 Fibre, Wireless, LTE, VSAT.
\nWAN technologies \u2013 VPN, MPLS, SD-WAN.
\nWAN topologies \u2013 Point to Point, Hub and Spoke, Full Mesh, Dual-homed.
\nInternet Services \u2013 Must understand contention.
\nVoice over IP services.
\nMust exhibit fundamental understanding of Cloud services – experience in selling Cloud services preferred.
\nValid Driver\u2019s Licence and own reliable vehicle.<\/p>\n
\nHighly motivated and professional with excellent communication skills, highly confident and goal oriented.
\nMust show keen interest of perpetual learning to keep skills relevant and effective \u2013 Sales and technology online training, book reading etc.
\nAbility to communicate and articulate solution components and options with C-level management.
\nWhile we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.<\/p>\n