Our client is a group of independent member companies, chosen for the products and services they offer. This fosters collaboration to drive creativity and innovation. Honesty, positivity and progress drive our members to offer ever-better solutions for your business.
\nMembers share a common ethos of customer commitment, fairness and excellence, which act as an anchor for all business practice. Member companies are operational in the following business sectors:
\nTechnology Infrastructure
\nSoftware Engineering and Integration
\nTelecommunications
\nBusiness Automation
\nInvestments and Financing
\nMarketing and Branding<\/p>\n
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Job Title: Help Desk Engineer – PARKTOWN JHB & DURBAN CENTRAL – R8 – R12K per month<\/strong> Job Summary:<\/strong> Outputs:<\/strong><\/p>\n Technical knowledge of computers, operating systems and widely used computer applications. Ability to learn and support third party applications. Attributes:<\/strong>
\nLocation:<\/strong> Parktown JHB & Durban Central KZN<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nServing as the 1st point of contact for customers seeking technical assistance on the phone or email.<\/p>\n
\nAbility to troubleshoot to determine the best solution based on a problem presented by a user.
\nAbility to build, configure and repair computer hardware and other devices.<\/p>\n
\nKnowledge of computer networks and router configurations.
\nInstallation and configuration processes
\nAdministrative Process<\/p>\n
\nTeam Player
\nCoach
\nProcess Champion
\nCustomer Champion
\nConsultant
\nRisk Mitigator
\nSolutioner
\nKnowledge Manager
\nRelationship builder
\nChange Leader
\nProblem owner<\/p>\n