Our sales agents are responsible for the marketing and selling of our clients products and services in the most professional and ethical manner. They are also required to retain existing customers by providing options that suits the customer needs.<\/p>\n
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Job Title: Outbound Sales Agent – Umhlanga<\/strong> Job Summary:<\/strong> Duties & Responsibilities:<\/strong>
\nLocation:<\/strong> Umhlanga<\/p>\n
\nOur sales agents are required to keep updated with the clients products and services as well as competitor’s products and services<\/p>\n
\nMust have a telecommunication business to business experience.
\nMust be people engaged transparent and honest
\nAbility to deliver sales and service targets through a structured approach
\nBe able to take direction and communication effectively to your reporting manager
\nMust be able to understand the key elements of data usage, and adherence to maximize sales and targets
\nAbility to deliver quality and standards as per the campaign requirements
\nMake every effort to use effective service skills to improve performance
\nStrive to meet and exceed assigned customer experience and productivity performance goals
\nUse your exceptional sales ability to help shape customer decisions promoting the value, content and benefits of the client
\nHandling escalations professionally and aligned to our values
\nResearch and resolve customer concerns and issues in order resolve at first call resolution
\nStrive to meet Key Performance Indicators at an exceptional level<\/p>\n