Systems Services is an Information, Communication and Technology (ICT) solutions and products provider and is looking for an Operations Manager<\/p>\n
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Job Title: IT OPERATIONS MANAGER<\/strong> Job Summary:<\/strong>
\nLocation:<\/strong> Eastern Cape<\/p>\n
\nDuties & Responsibilities
\n\u2022 Manage, develop and supervise direct report staff;
\n\u2022 Supervise and direct the operations of open Tickets on the Helpdesk System for direct report staff;
\n\u2022 Service maintenance contracts that the company enters into with its clients;
\n\u2022 Service, repair and perform fault finding on all Information, Communication and Technology (ICT) Equipment;
\n\u2022 Assist Software Team with Software Development;
\n\u2022 Provide clients with Network, Server and Desktop support for hardware, software and networking;
\n\u2022 Protect specific Customers networks against attacks from outside sources;
\n\u2022 Monitor specific Network and Server performance issues at specific customers;
\n\u2022 Sell the Company\u2019s products and services;
\n\u2022 Assist in recruiting new clients;
\n\u2022 Execute any other reasonable instruction given.<\/p>\n