Consumer Credit Controller – Remote based (Telecommunications Industry)<\/p>\n
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Job Title: Consumer Credit Controller – Remote based (Telecommunications Industry)<\/strong> Job Summary:<\/strong> Primary<\/p>\n Daily management of debts and collections \u2013 effective, systematic and prompt follow up of Convert cash paying accounts to debit order thereby improving cash flow Submit credit requests to Collections\/Credit Control Manager for approval SKILLS, COMPETENCIES & ATTRIBUTES:<\/strong>
\nLocation: <\/strong>Remote<\/p>\n
\nDuties & Responsibilities:<\/strong><\/p>\n
\noutstanding debt<\/p>\n
\nAttend to all customer queries \u2013 internal staff & external clients by providing accurate
\nadvice on billing queries<\/p>\n
\nRecord all account activity i.e. Client contact, inter-departmental inter-action etc.
\nAll administrative duties, including professional electronic communication with clients
\nMeet monthly and quarterly targets
\nAttend to Ad Hoc tasks (if\/when required)<\/p>\n
\nExcellent communication skills (Verbal and written)
\nGood telephone etiquette (Assertive, yet diplomatic)
\nStrong negotiation skills
\nHighly organized
\nExcellent problem solving ability
\nStrong time-management skills
\nMust be deadline driven
\nAbility to work as part of the team
\nMust be stress tolerant
\nComputer literate
\nMust be level headed
\nWell presented
\nNeeds to adapt to change well
\nEager to learn
\nSeeking high energy and high performance individual who is target and results driven to handle consumer book<\/p>\n