An exciting opportunity for an IT Technician has become available.<\/p>\n
Position Purpose \/ Objective<\/p>\n
The IT Technician offers IT support to all Astec JHB users in terms of hardware and software tasks<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
Job Title: IT Technician<\/strong> Job Summary:<\/strong>
\nLocation:<\/strong> Elandsfontein<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nEnsuring compliance to Astec IT SOP\u2019s by following procedures to ensure systems and equipment security and integrity
\nProviding Helpdesk support to users as required
\nAssisting with IT project implementation
\nPerform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
\nOrganize and schedule upgrades and maintenance without deterring others from completing their work Rolling out hardware and software to ensure optimal deployment of resources
\nProvide orientation and guidance to users on how to operate new software and computer equipment
\nAssisting with network administration (including backup, security management, user account management, e-mail systems including e-mails web server, internet access, office systems and applications support)
\nSupporting server, network and desktop hardware, software, and applications
\nResponding to equipment malfunctions by referring to operating instructions or advising supervisor of major malfunctions
\nOperating other information technology related equipment such as scanners, printers, plotters, graphics equipment, etc
\nAssisting with the purchases of computers, network hardware, peripheral equipment, and software
\nEnsuring timely user notification of maintenance requirements and effects on system availability
\nMaintaining confidentiality with regard to the information being processed, stored, or accessed by the company
\nEnsuring Compliance to QMS standards<\/p>\n