Well established Telecommunications Company is looking for an IT Technician \u2013 1st Line Support based in Durban<\/p>\n
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Job Title: IT Technician – 1st Line Support<\/strong> Duties:<\/strong>
\nLocation:<\/strong> Durban<\/p>\n
\nProvide IT support to users onsite and telephonically
\nSetting up emails for new users
\nFixing and maintaining computers
\nTesting new software\u2019s on Windows 7, 8 and 10
\nDiagnosing errors associated with hardware and software
\nKeeping up to date with new software\u2019s
\nOutlook 365 Administration
\nSynology NAS
\nBasic Control on Freepbx
\nAdding\/removing users on active directory
\nAssisting users remotely if required. ( i.e. Teamviewer \/ Anydesk)
\nCompleting and solving tickets\/calls within SLA
\nDeployment, administration, maintenance and troubleshoot Microsoft products;
\nWindows XP \u2013 10, Windows Server 2003 \u2013 2016,
\nSharePoint setup and maintenance,
\nOffice 365, and Microsoft Server 2007 \u2013 2016.
\nInstallation, configuration, maintenance, administration, troubleshooting and repair of Open networks, Local Area networks including Wireless Access Points, Wide Area Networks and Virtual Private Networks.
\nInstallation, administration, troubleshooting and repair of Computer and Server Hardware.
\nMicrosoft Active Directory, DNS, DHCP, print servers, File servers, Network Policy Server, and Remote Access Services: deployment, troubleshooting, administration and maintenance.
\nKnowledge of TCP\/ IP<\/p>\n