{"id":80797,"date":"2023-01-10T08:00:43","date_gmt":"2023-01-10T06:00:43","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=80797"},"modified":"2023-01-11T20:56:32","modified_gmt":"2023-01-11T18:56:32","slug":"parvana-recent-job-recruitment-apply-now-17","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/parvana-recent-job-recruitment-apply-now-17.html","title":{"rendered":"Parvana Recent Job Recruitment &#8211; Apply Now!"},"content":{"rendered":"<p>Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Technical Support Analyst (Senior)<\/strong><br \/>\n<strong>Location:<\/strong> Johannesburg<\/p>\n<p><strong>Job Summary:<\/strong><br \/>\n<strong>Duties &amp; Responsibilities:<\/strong><br \/>\n<strong>Client Details:<\/strong><\/p>\n<p>Our client is a highly successful international company who is offering a remote or hybrid or office based role, you can choose. This client looks for high achievers who wish to work with the best on a global playing field.<\/p>\n<p><strong>Role Responsibilities:<\/strong><br \/>\nProviding 2nd level technical support by resolving technical issues with customers and meeting SLA&#8217;s.<br \/>\nHandling all customer issues including troubleshooting \/ providing feedback to the customer.<br \/>\nFollowing up on support issues, which include collaborating with both the customer and R&amp;D team.<br \/>\nGathering information for cost models.<br \/>\nCreating preliminary technical resource allocation plans.<br \/>\nProviding technical input and consultation.<br \/>\nPerforming technical troubleshooting and consulting with development teams to resolve issues.<br \/>\nConducting performance testing, tuning and backup recovery of the database.<br \/>\nWorking different business times and on-call 24 hs \/ 7 days, shift work, stand by support and working on weeknights \/ weekends \/ public holidays is required.<br \/>\nAd-hoc occasional travel to customer sites.<\/p>\n<p><strong>Preferred Qualifications:<\/strong><br \/>\nDegree or Diploma in Information Technology; Computer Science, Engineering, or equivalent experience<\/p>\n<p><strong>Relevant Skills \/ Experience:<\/strong><br \/>\n5+ years&#8217; experience in software industry or related fields<br \/>\nExpert in operation support, billing systems and other technical areas e.g. Oracle database, RedHat Linux or Unix OS<br \/>\nExperience with complex software system architecture and operation<br \/>\nBasic knowledge of Telecommunication environment and customer services procedures<br \/>\nCustomer-facing skills to perform on-site support for customers who have purchased the services<\/p>\n<p><strong>Work Location \/ Type:<\/strong><br \/>\nWork from Home, in-office, or hybrid<\/p>\n<p>PS Even if you feel you don&#8217;t have all the skills listed or if this spec isn&#8217;t what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website &#8211; www.parvana.co.uk<\/p>\n<p><strong>Desired Experience &amp; Qualification:<\/strong><br \/>\nTelecommunications, Technical Support, Linux \/ Unix, Oracle<\/p>\n<p><strong>To Apply:<\/strong><\/p>\n<p><a href=\"https:\/\/www.pnet.co.za\/public-api\/v1\/job-applications\/viewlet\/apply\/index?listingId=3561711&amp;isMobile=false&amp;buttonPos=Sticky_Button&amp;locale=en_ZA&amp;rltr=&amp;source=listing\"><strong>Click Here!<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have&#8230;..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[121],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Parvana Recent Job Recruitment - Apply Now! - Jobs in South Africa 2023<\/title>\n<meta name=\"description\" content=\"Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistsouthafrica.com\/parvana-recent-job-recruitment-apply-now-17.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dozie Nze\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistsouthafrica.com\/parvana-recent-job-recruitment-apply-now-17.html\",\"url\":\"https:\/\/joblistsouthafrica.com\/parvana-recent-job-recruitment-apply-now-17.html\",\"name\":\"Parvana Recent Job Recruitment - Apply Now! 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