Help Desk Support Technician – Level 1 – Roodepoort<\/p>\n
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Job Title: Help Desk Support Technician – Level 1 – Roodepoort<\/strong> Job Summary:<\/strong>
\nLocation:<\/strong> Roodepoort<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nHigh-energy, patient, self-motivated individual
\nHigh regard for moral and business ethics and performance standards
\nAble to take responsibility & provide solutions
\nClient service Focus (Patience, tact & diplomacy)
\nBeing attentive to customer needs & convey (technical & non-technical language in non conceding language)
\nDeep understanding of computer hardware & software
\nAbility to troubleshoot, test, repair and service technical equipment
\nAbility to work flexible shifts and to adapt to changing work schedules
\nFamiliarity with tools and applications
\nAbility to research solutions or information regarding technical issues
\nSound English oral and written communication skills
\nReliable and hard working
\nProfessional, neat appearance (Application)
\nAny help desk experience in Telecommunication or automation
\nAny experience in hardware, software, network, basic operating systems
\nAny qualifications in hardware, software, network, basic operating systems
\nAble to operate effectively in a team, contributing to team operations and working relationships<\/p>\n