Performance Management is the vehicle through which organisations translate their Organisational Strategies to executable Results. Vision Activ provides a technological platform to enable transformations for organisations in the public and private sectors.<\/p>\n
Our Research and Market intelligence has confirmed our product offer as being an innovative best practice solution for Accountability and Performance Management.<\/p>\n
Our mission is: To innovate and develop solutions to transform Organisations by enhancing Performance.<\/p>\n
Against the above context, we are looking for a motivated, driven, and talented Junior IT Support Consultant. This individual must be certified in the IT field. The perfect candidate must be a polished and confident communicator. You not only grasp how the digital sphere can transform a client\u2019s business, but you have enthusiasm for everything from IT support to automation to improve business processes and make people’s lives easier.<\/p>\n
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Job Title: Junior IT Support Consultant X2<\/strong> Job Summary:<\/strong> Supporting our clients to ensure optimal use of our systems.<\/p>\n Configuration and setup of client information and data on our web-based systems on behalf of clients.<\/p>\n Conduct User Acceptance Testing to ensure robust functionality before release.<\/p>\n Support Facilitator\/IT Trainers onsite with training sessions for User training workshops.<\/p>\n Requirements:<\/strong> Certification in an IT field.<\/p>\n Tertiary Degree an advantage.<\/p>\n IT Support Experience.<\/p>\n First and second-line support.<\/p>\n Have telephonic communication skills for the support over the phone.<\/p>\n Desired Experience & Qualification:<\/strong> Strong writing and communication skills.<\/p>\n Interpersonal skills.<\/p>\n Strong ability to work under pressure and meet strict deadlines.<\/p>\n Strong ability to multi-task and manage multiple clients at an expected level.<\/p>\n Quick learner of new systems and processes.<\/p>\n Strong ability to work with a team.<\/p>\n Willingness to learn new skills and accept new responsibilities.<\/p>\n Ability to manage time effectively when working on multiple projects.<\/p>\n We will provide full training on our systems, but we are looking for an individual that has been within a support role and has a great understanding of IT troubleshooting.<\/p>\n
\nLocation:<\/strong> Bedfordview<\/p>\n
\nRoles and Responsibilities<\/strong>:
\nProvide first and second line of support for our in-house web-based electronic systems.<\/p>\n
\nMinimum of 2 years in a similar role.<\/p>\n
\nGood understanding of the web-based system and browser support.<\/p>\n