Our client who is in the telecoms space based urgently looking to hire a Snr Systems Engineer (VM & Storage) who is available immediately join their team based in Pretoria on a permanent contract.<\/p>\n
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Job Title: Snr Server Engineer<\/strong> Job Summary:<\/strong><\/p>\n Desired Experience & Qualification<\/p>\n \u2022 Ensure all systems are online, accessible, and operating under correct load parameters defined by the client and operational team.
\nLocation:<\/strong> Pretoria<\/p>\n
\n\u2022 Complete and distribute Daily Check report across all supported environments.
\n\u2022 Ensure all escalations are actioned and production is returned to a normal state within the SLA time frame.
\n\u2022 Strong problem-solving skills \u2013 will be required to take the lead in a situation where there is a major outage
\n\u2022 Limit the number of recurring \/ reopened calls to ensure that the user is satisfied with the service provision.
\n\u2022 Monitoring and responding to alerts generated by the monitoring systems.
\n\u2022 Managing & remediation of calls within client defined SLA.
\n\u2022 Ensure that no calls are over 10 working Days. Ensure that all calls over 10 working days are escalated to ensure closure. All calls to be regularly updated correctly with relevant details.
\n\u2022 Ensure that all deadlines are met in accordance with deadlines set.
\n\u2022 Adhere to both the Change Management Process and Incident Management Process.
\n\u2022 Provide input into the SLA documentation monthly
\n\u2022 Assist in troubleshooting all the supported tooling software technologies.
\n\u2022 Conduct comparison checks to ensure hyper-visor software version compliance in environments.
\n\u2022 Conduct research on emerging products, services, protocols, and standards in supported operating systems.
\n\u2022 Assessing client\u2019s infrastructure and applications against standards and best practice methods.
\n\u2022 Performing the addition and removal of virtual machines in accordance with instructions given.
\n\u2022 Configuring and managing user profile services \/ access roles on the hyper-visor.
\n\u2022 Ensuring capacity management is adhered to for VM\/Physical capacity.
\n\u2022 Ensure security hardening policies are applied and updated as per the security policies of the client.
\n\u2022 Ensure patch compliance levels are adhered to and assisting with troubleshooting of patch failures.
\n\u2022 Assist in planning new deployments of hyper-visor systems in a client\u2019s environment by ensure the correct specifications and recommendations for the solution is provided
\n\u2022 Audit a client environment to ensure that it continuously meets standards and best practices
\n\u2022 Planning and deploying MS Active directory with MS exchange and upgrading from previous versions as well as Office 365 mail configurations will be advantageous
\n\u2022 Experience with managing HP\/Dell\/EMC storage<\/p>\n