Who we are?
\nSanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.<\/p>\n
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Job Title: IT Executive: Platforms & Operations (Permanent)<\/strong> Job Summary:<\/strong> What you will do Qualification and Experience:<\/strong> Knowledge and Skills:<\/strong> Personal Attributes:<\/strong><\/p>\n Flexible and Adaptable – Rebounding from setbacks and adversity when facing difficult situations. Core Competencies:<\/strong><\/p>\n Cultivates Innovation \u2013 Contributing through others The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.<\/p>\n Our aim is to help you build a successful career with us<\/p>\n The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.<\/p>\n
\nLocation:<\/strong> Houghton<\/p>\n
\nThe IT Platform Owner is responsible for creating roadmaps and continual improvement plans for this platform. This role will provide subject matter expertise, and custodianship of the integrity and sustainability of the platform and all the application domains belonging within it. This responsibility spans from early concept to market and subsequent optimization stages of the platform. The Platform Owner directs Platform Engineering within the platform ensuring business fit and non-functional elements of platform implementation are effective and up to required standards. This role plays a key role in Defect \/ Incident resolution and is equipped to mitigate significant and sustained impact to the business.<\/p>\n
\nProvide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape.
\nManage service across platforms, multiple channels and services to ensure service availability, performance and process maturity.
\nProactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement.
\nBuild and maintain a relationship network with internal and external key stakeholders.
\nDefine, drive and adhere to adoption of platform principles \/ standards \/ governance.
\nMaintain an understanding of the current and emerging company strategy, business plans that the platform needs to enable.
\nShare knowledge and expertise to support business and IT change.
\nContribute to concept documents \/ business cases \/ ROI proposals in relation to infrastructure enhancements.
\nReview and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.
\nDefine target IT Operations model, drive transformation to reach the target and govern adherence.<\/p>\n
\nDegree in Information System \/ Computer Science \/ Engineering
\nSoftware development background
\nAt least 10 years of enterprise level software delivery experience
\nAt least 5 years of experience in managing agile delivery teams
\nAt least 5 year of experience in managing operations
\nFinancial Services experience is an advantage<\/p>\n
\nVast experience in IT delivery and operations management
\nWorking knowledge of software engineering best practices and frameworks
\nStrong knowledge of software methodologies, tools and processes
\nStrong knowledge of IT service management and ITIL practices
\nTechnical background and willingness to work agnostically
\nStakeholder management experience
\nStrong decision-making capability
\nAbility to see the bigger picture
\nAbility to align with Company\/Business strategy
\nSystems thinking
\nExcellent communication and influencing skills<\/p>\n
\nCourage – Stepping up to address difficult issues, saying what needs to be said.
\nManages Complexity \u2013 Demonstrating the ability and proven record to make complex decisions.
\nEnsures Accountability \u2013 Holding self and others accountable to meet commitments.
\nPlans and Aligns – Planning and prioritising work to meet commitments aligned to organisational goals<\/p>\n
\nCustomer focus \u2013 Contributing through others
\nDrives results \u2013 Contributing through others
\nCollaborates \u2013 Contributing through others
\nBeing resilient \u2013 Contributing through other
\nTurnaround times
\nThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.<\/p>\n