An Agritalent client seeks a Systems Training Officer to provide an expert level of system training, including system support, maintaining training material and testing.<\/p>\n
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Job Title: Systems Training Officer (IT)<\/strong> Job Summary:<\/strong>
\nLocation:<\/strong> Northern Cape<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nIncident management to identify possible training gaps & opportunities.
\nConsult with business on training requirements and development plans.
\nConduct root cause analysis.
\nTest solutions and update training materials and manuals.
\nManage and report IT risks.
\nSchedule the training and prepare for training, including training environment, manuals, data, evaluations, etc.
\nPerform the training and evaluate the trainee.
\nResponsible for official system change communication.
\nTraining interventions for new and existing ERP users.
\nTrain users on role specific functions on the core GWK systems and more specifically KTS.
\nEnsure understanding and compliance to enhanced IT processes (ITIL) and associated governance<\/p>\n