{"id":83331,"date":"2023-03-29T08:30:56","date_gmt":"2023-03-29T06:30:56","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=83331"},"modified":"2023-03-30T21:38:55","modified_gmt":"2023-03-30T19:38:55","slug":"raw-it-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/raw-it-available-job-opportunity-apply-now.html","title":{"rendered":"RAW IT Available Job Opportunity – Apply Now!"},"content":{"rendered":"

Well established ISP and Telecoms company is hiring for an experienced Technical Voice Manager with at least 5 years experience.<\/p>\n

The Technical Voice Manager has the responsibility of looking after the daily technical operations of the Operations department for the Voice Field Team.<\/p>\n

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Job Title: Technical Voice Manager<\/strong>
\nlocation:<\/strong> Bryanston<\/p>\n

Duties & Responsibilities:<\/strong>
\nDirectly leads and manages all staff assigned to the Operations Department.<\/p>\n

Carries out managerial responsibilities in accordance with the organisation’s policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.<\/p>\n

Manage the day-to-day technical operations of the Technical department.<\/p>\n

Asset tracking: Spec of current assets internal and external and their traceability and management<\/p>\n

Contribute to the Planning of Schedules and understanding the different levels of work required in different focus areas from a Technical Standpoint<\/p>\n

Change control procedures \u2014 enforcement, planning as well as communication to internal\/external customers<\/p>\n

Maintain Standard Operating Procedures (SOP) for daily operations<\/p>\n

New technology review and proposal to EXCO for investment<\/p>\n

Regular Meetings and minutes with tasks and outcomes – internal and with 3rd parties<\/p>\n

Time Management of all Technical Teams.<\/p>\n

Conducting weekly meetings with teams to complete all check list items (Tools, vehicles, stock etc)<\/p>\n

Planning and assessment of all Technical\/voice capabilities as well as recommendations for advancement in key areas<\/p>\n

Enforcing Vehicle Management Practices<\/p>\n

Enforcing Health and Safety Practices<\/p>\n

Enforcing Quality Assessment, training and best practice across all site builds and fibre areas<\/p>\n

Training Staff on Technologies and Network advances<\/p>\n

Managing Technical Staff from a KPI perspective<\/p>\n

Compiling status reports and progress reports as required<\/p>\n

Configuring maintaining and updating Training Material<\/p>\n

Liaising with all departments and technical resources involved when required<\/p>\n

Providing feedback at meetings regarding project status<\/p>\n

Keeping stakeholders informed of issues and progress<\/p>\n

Undertaking necessary, on the job, or external learning and development to ensure the success of the infrastructure teams.<\/p>\n

Knowledge, Soft Skills & Abilities Required:<\/strong>
\n\u2022 Customer focused with a minimum 5 years\u2019 experience within a customer facing environment
\n\u2022 Progress reports
\n\u2022 Organized
\n\u2022 Feedback\/follow-up and prioritizing
\n\u2022 Project management methodology
\n\u2022 Interact with internal and external staff
\n\u2022 Good communicator – verbal and written
\n\u2022 Willing to Travel<\/p>\n

Desired Experience & Qualification
\nMust have experince in a similar role in the ISP\/ICT sector<\/p>\n

Experienced resource with management experience<\/p>\n

Extensive customer service experience<\/p>\n

Minimum 5 years\u2019 experience.<\/p>\n

Must have extensive experience in managing a technical team<\/p>\n

Must have hands on experience \/ background in Voice \/ VOIP and preferably skilled in below technologies which the team is skilled in.<\/p>\n

Technical team skills consist of:<\/strong><\/p>\n

Routing
\nSwitching
\nVLANs
\nSIP
\nVoice (VOIP)
\nLinux experience
\nAsterisk
\nMikrotik – (MTCNA – MTCRE)<\/p>\n

To Apply:<\/strong><\/p>\n

Click Here!<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Well established ISP and Telecoms company is hiring for an experienced Technical Voice Manager with at least 5 years experience. The Technical Voice Manager has the responsibility of looking after…..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[121],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"\nRAW IT Available Job Opportunity - Apply Now! - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"Well established ISP and Telecoms company is hiring for an experienced Technical Voice Manager with at least 5 years experience. 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