Resonant is seeking an experienced IT Technician to fill the above vacancy. The Resonant Group is a multi-disciplinary engineering solution provider serving the air pollution, energy, metallurgical, manufacturing, chemical and infrastructure industries. Resonant is committed to providing professional engineering services of the highest quality. The company is currently active with projects in South Africa, Europe, South America, Asia and the Middle East.<\/p>\n
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Job Title: IT Technician<\/strong> Job Summary:<\/strong> Job Description:<\/strong>
\nLocation: <\/strong>Centurion<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nThe main objective of the IT Technician is to maintain the IT infrastructure, company hardware & software and to ensure the security of all company IT assets.<\/p>\n
\nMaintaining the company’s computer services and equipment.
\nMaintaining IT network infrastructure.
\nInstalling network infrastructure as required (cables, routers, Wi-Fi access points).
\nInstalling and updating required hardware and software as per company standards.
\nAdministering, supporting and configuring Microsoft 365 for employees.
\nSupporting the Microsoft Exchange infrastructure.
\nMaintaining VoIP telephone system together with the service provider.
\nTroubleshooting to detect and solve technical problems.
\nResearching and recommending computer protection, products or equipment to improve company productivity.
\nCompleting required documentation, including IT requests, IT lists etc.
\nMaintaining a database for all IT equipment and software in the company.
\nAuditing and updating IT equipment register.
\nProviding IT support for company users.
\nProcuring new equipment as required (PCs, Laptops, Peripherals).
\nMaintaining file systems and server backups.
\nAssisting with the implementation of purchased external software.
\nLiaising with external software support desks on problems experienced with software and generating solutions.
\nSupporting internal users of external software systems.<\/p>\n