Our client is a global business process outsourcing and offshoring consulting firm.<\/p>\n
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Job Title: IT Operations Lead \/ Manager<\/strong> Responsibilities:<\/strong>
\nlocation: <\/strongPort Elizabeth, South Africa <\/strong><\/p>\n
\nManage relationships and SLA with all external suppliers
\nThe successful candidate must have a proven professional experience and a detailed knowledge of industry\u2019s best practice processes.
\nManage information technology and computer systems
\nPlan, organize, control and evaluate IT and electronic data operations
\nWork with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes
\nEnsure that all areas of the business are operational.
\nConduct ongoing research to improve the technological assets of the company
\nManage efficiencies of the department as well as the effective delivery of services and solutions
\nManage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives
\nDevelop and direct all networking safeguards to reduce risks and apply effective protective mechanisms to secure sensitive internal and external information<\/p>\n