A global brand is offering dynamic, vibrant and Innovative Graduates to gain some work experience for the period of 6 to 12 months.<\/p>\n
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Job Title: IT Graduate Programme<\/strong> Job Summary:<\/strong>
\nLocation:<\/strong> Umhlanga<\/p>\n
\nDuties & Responsibilities:<\/strong>
\nExcellent written and verbal communication skills.
\nFriendly, confident and professional telephone manner.
\nEager to learn new skills and invest in personal development.
\nAttention to detail with well-developed problem-solving skills.
\nTime management skills with the ability to priorities effectively.
\nSelf-motivated with the ability to work alone and as part of a team
\nComputer literate
\nRelevant 1st Tier Level \/ Service Desk support experience.
\nKnowledge and experience in troubleshooting & diagnosing Windows based operating systems with emphasis on Windows 7\/8\/10\/11 etc.
\nknowledge and experience in troubleshooting & diagnosing Apple based operating systems issues with emphasis on MacOS and IOS etc.
\nAdvanced knowledge and experience troubleshooting and diagnosing Microsoft Office (Word, Excel, Outlook, PowerPoint) issues.
\nAdvanced knowledge and experience troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, and delegation.)
\nBasic knowledge and experience with disaster recovery solutions
\nBasic knowledge and experience with enterprise antivirus solutions
\nBasic knowledge of VOIP protocol and PABX setups
\nBasic knowledge and experience with Microsoft 365 with specific focus on:
\nAzure Active Directory
\nExchange Online
\nSharePoint
\nTeams
\nAdvance understanding and experience with desktop and laptop hardware.
\nDatabase Management and Customer relations Management
\nWebsite Experience<\/p>\n