MAIN PURPOSE OF THE ROLE<\/p>\n
To assist and provide support to the sales team by performing all sales-administrative duties.<\/p>\n
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Job Title: Sales Administrator<\/strong> Job Summary:<\/strong> 1.Submission of sales applications:<\/strong><\/p>\n Performing document QA on every application received and ensuring all application documents meets vetting criteria and is in a legible manner prior to submission. 2.Timeous follow up on application statuses:<\/strong><\/p>\n Oversee all application processes from end-to-end. 3.Producing reports for daily, weekly and monthly monitoring:<\/strong><\/p>\n All logged sales are to be reported in the manner required and updated in a timely fashion with the appropriate information through every step of the sales process up to point of activation. 4.Query Handling:<\/strong><\/p>\n Able to provide guidance to all staff on how to handle\/resolve various account queries from clients. 5.Other Admin Related Functions:<\/strong><\/p>\n Filing, Ad-hoc reporting, Data Consolidation etc.<\/p>\n Desired Experience & Qualification:<\/strong> Matric
\nLocation:<\/strong> Roodepoort, Johannesburg<\/p>\n
\nDuties & Responsibilities:<\/strong><\/p>\n
\nVerifying that all information on a client\u2019s application form matches the actual order submitted by the Account Managers
\nEnsuring all applications received from all Account Managers are logged within ten minutes of receipt.
\nVerifying orders against the promo list to ensure no mismatch of information on the Package Codes, Tariff Codes, Deal ID References, Pricing, Package, Handset and Inclusive Values
\nConfirming that all applications are signed off by a listed Director\/Authorised Proxy.<\/p>\n
\nLiaising with the fulfilment and vetting team to ensure every application is captured onto Helios and is vetted in a timeous manner.
\nProviding feedback to the relevant account managers on the statuses of their applications
\nLiaising with couriers to see through delivery of all orders.
\nSeeing to it that all contracts are activated in a timeous manner.
\nConducting RICA registration on all newly activated contracts.<\/p>\n
\nDaily Sales Report is to be submitted to management by 4pm (Activations and Pending Sales)
\nThe Subscription Values of each contract reported is to match the billing\/unbilled package amount against Eppix.
\nDaily Report of all activations are to be submitted through to the Account Managers for verification.<\/p>\n
\nAble to follow escalation processes in order to resolve any account related queries.
\nDrive resolution on any sales applications that has halted in the process due to roadblocks.
\nAbility to escalate queries \/ matters to management.
\nFiling, Ad-hoc reporting, Data Consolidation etc.<\/p>\n
\nQUALIFICATIONS AND EXPERIENCE REQUIRED:<\/strong><\/p>\n
\nMinimum 12 months experience within a telecommunications environment
\nProven track record of experience
\nMust have knowledge of the Mobile Telecommunications environment
\nTelecommunications product and industry knowledge
\nExcellent PC Skills (MS Office)
\nAbility to multitask and provide support to 20+ Account Managers<\/p>\n