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Job Title: Senior Product Manager<\/strong> Job Summary:<\/strong> Requirements:<\/strong>
\nLocation: Cape Town, South Africa Published: 1 day ago From to (Market) <\/strong><\/p>\n
\nResponsibilities:<\/strong>
\nUnderstand the market and competitive trends; monitor key industry developments
\nIdentify and understand customer problems; priorities features and tasks; build consensus around product roadmap
\nOwn the product KPI dashboard; set goals and monitor progress; initiate corrective action where necessary
\nWork with the Marketing team to develop acquisition, growth, and engagement strategies
\nDrive customer research and translate insights into action
\nDevelop end-to-end UX; test and iterate
\nWork with Marketing\/PR to optimize customer acquisition and conversion
\nDevelop customer service team to support customer onboarding, and address T&S concerns<\/p>\n
\nBachelor\u2019s degree from an accredited educational institution (computer science, electrical engineering, business)
\n7+ years experience in end-to-end product management for online products or services, with exposure to relevant technologies and tools, across the web and native mobile app product development
\nAt least some of this experience would be expected to have been in a start-up environment
\nBonus points if you have also worked with instant messaging-type products before, and also for or with large telco\u2019s
\nSolid understanding of current best practices when it comes to the finer detail of what drives successful adoption and engagement
\nFluency in English is a must. Bonus points if you can speak\/write one of the more popular languages across Africa (e.g., French, Igbo)
\nSome (limited) national and international (Africa) travel will be required<\/p>\n