{"id":91066,"date":"2023-11-28T11:00:18","date_gmt":"2023-11-28T09:00:18","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=91066"},"modified":"2023-11-28T22:20:44","modified_gmt":"2023-11-28T20:20:44","slug":"sa-commercial-pty-ltd-current-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/sa-commercial-pty-ltd-current-available-job-opportunity-apply-now.html","title":{"rendered":"SA Commercial (Pty) Ltd Current Available Job Opportunity- Apply Now!"},"content":{"rendered":"<p>South Africa\u2019s award winning, established, dynamic and leading BPO organisation. As a locally grown business, our vision is to provide turnkey, customer engagement solutions to enable our Clients to compete in an ever-changing industry under extreme legislative pressure. Based in Cape Town and established in 2007, our vision is to &#8220;Build lasting partnerships with our Clients by enhancing the value of their Customer journey.&#8221; As an outsource service provider, the management, processes, systems and methodologies that supports it, are the required core competencies of SA Commercial.<span lang=\"EN-US\">\u00a0Our wide range of customer engagement and administrative services allows our Clients to focus on their core competencies while leaving the day-to-day customer contact functions in our capable hands.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Customer Services<\/strong><br \/>\n<strong>Location:<\/strong> Cape Town<br \/>\n<strong>Salary:<\/strong>\u00a0R9 000.00 &#8211; R11 000.00 Per Month<br \/>\n<strong>Job Type:<\/strong> Permanent<br \/>\n<strong>Sectors:<\/strong>\u00a0Call Centre<br \/>\n<strong>Benefits:<\/strong>\u00a0Transport Allowances<br \/>\n<strong>Reference:<\/strong> CPT000082\/ZJ<\/p>\n<p>&nbsp;<\/p>\n<p><i class=\"fas fa-print\"><\/i><strong>Vacancy Details<\/strong><\/p>\n<p>We now have an exciting opportunity for an experienced Customer Service Centre Agent!<br \/>\n<u><\/u><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Description:<\/strong><\/p>\n<p>We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver exceptional service to customers across multiple channels.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Key Responsibilities :\u00a0<\/strong><\/p>\n<ul class=\"bullet-list\">\n<li>Query Handling (Inbound\/E-mail\/Webchat\/etc.)<\/li>\n<li>Responding to a defined range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers<\/li>\n<li>Liaising with internal\/ external parties to resolve customer queries<\/li>\n<li>Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner<\/li>\n<li>Provide accurate information to customers<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Requirements<\/strong><\/p>\n<ul class=\"bullet-list\">\n<li>Experience within the UK market for 12 months minimum<\/li>\n<li>Previous experience in E-mail &amp; Webchat support<\/li>\n<li>A Matric Certificate or equivalent qualification<\/li>\n<li>Proficiency in English is an essential requirement<\/li>\n<li>Neutral accent<\/li>\n<li>Credit and Criminal Clear<\/li>\n<li>Able to work rotational shifts<\/li>\n<li>A minimum of 12 months client service experience in dual-focus capacity will be advantageous<\/li>\n<li>Able to start immediately.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>To Apply<\/strong><\/p>\n<p><a href=\"https:\/\/www.careers24.com\/VacancyApplication\/ExternalApplication\/2089073?appResponseMethodId=2&amp;applicationUrl=https%3a%2f%2fwww.placementpartner.co.za%2fwi%2fsubmit_cv_form.php%3fid%3dsa_commercial%26vacancy_ref%3dCPT000082%2fZJ%26source%3dcareers24%26rtpg%3dhttps%3a%2f%2fwww.careers24.com\"><strong>Click Here!<\/strong><\/a><\/p>\n<p><strong>Application Deadline:<\/strong> December 31 2023<\/p>\n","protected":false},"excerpt":{"rendered":"<p>South Africa\u2019s award winning, established, dynamic and leading BPO organisation. As a locally grown business, our vision is to provide turnkey, customer engagement solutions to enable our Clients to compete&#8230;..<\/p>\n","protected":false},"author":1353,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[255],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SA Commercial (Pty) Ltd Current Available Job Opportunity- Apply Now! - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"South Africa\u2019s award winning, established, dynamic and leading BPO organisation. 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