AVBOB Mutual Assurance Society Current Job Opportunity – Apply Now!

Posted on :

24 Aug, 2023

Category :

Administrative Jobs in South Africa, Insurance, Marketing Jobs in South Africa

AVBOB is the largest mutual assurance society in Africa. AVBOB Mutual Assurance Society has three operating divisions: AVBOB Insurance, which offers a comprehensive range of funeral policies; AVBOB Funeral Service, which offers a one-stop, affordable funeral service; and AVBOB Industries -based in Bloemfontein, which manufactures coffins and funeralware.





Job Title: Senior Clerk Branch Administration (B5) 
Location: Limpopo
Salary: Market Related
Bonus: Performance Based
Commission: No
Job Type: Permanent
Sectors: Admin, Insurance, Marketing
Benefits: Medical Aid, Pension Bonus, Training, Maternity Leave
Reference: SC/ADM/GIY


Vacancy Details

  • General reception duties to welcome clients
  • Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department
  • Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
  • Communicate entire processes and or delays and system problems to waiting clients
  • General claims, policy services and premium administrative duties relating to client’s policies
  • Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
  • Prepare cash for daily banking at the finance department
  • Referral of new business to the relevant consultant
  • Handle all fraud allegations and complaints
  • Monthly and weekly statistics report writing
  • General office duties

Required Skills

  • Conflict Management
  • Time Management
  • Negotiation Skills
  • Communication Skills
  • Decision Making Skills
  • Team Work
  • Client Centric

Candidate Requirements

  • Grade 12
  • Category B FAIS accredited (140 Long Term Insurance Credits)
  • A suitable industry entry qualification within the requirements of the Financial Services Board
  • Comply with FAIS legislation for registration as Fit and Proper individuals:

Applications who entered the industry as follows:

  • From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009
  • From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
  • All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
  • Clear ITC
  • Clear criminal record
  • RE 5 certificate
  • Knowledge of and experience in Life Assurance industry, preferably in a Client Service/Policy maintenance environment of at least two to three (2 – 3) years
  • 2 – 3 years’ administrative experience
  • Experience in AVBOB production system will be an advantage


To Apply

Click Here!

Application Deadline: August 31 2023

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