AVBOB Mutual Assurance Society Current Job Opportunity – Apply Now!

AVBOB is the largest mutual assurance society in Africa. AVBOB Mutual Assurance Society has three operating divisions: AVBOB Insurance, which offers a comprehensive range of funeral policies; AVBOB Funeral Service, which offers a one-stop, affordable funeral service; and AVBOB Industries -based in Bloemfontein, which manufactures coffins and funeralware.

 

 

 

 

Job Title: Senior Clerk Branch Administration (B5) 
Location: Limpopo
Salary: Market Related
Bonus: Performance Based
Commission: No
Job Type: Permanent
Sectors: Admin, Insurance, Marketing
Benefits: Medical Aid, Pension Bonus, Training, Maternity Leave
Reference: SC/ADM/GIY

 

Vacancy Details

• General reception duties to welcome clients
• Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department
• Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
• Communicate entire processes and or delays and system problems to waiting clients
• General claims, policy services and premium administrative duties relating to client’s policies
• Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
• Prepare cash for daily banking at the finance department
• Referral of new business to the relevant consultant
• Handle all fraud allegations and complaints
• Monthly and weekly statistics report writing
• General office duties

Required Skills

• Conflict Management
• Time Management
• Negotiation Skills
• Communication Skills
• Decision Making Skills
• Team Work
• Client Centric

Candidate Requirements

• Grade 12
• Category B FAIS accredited (140 Long Term Insurance Credits)
• A suitable industry entry qualification within the requirements of the Financial Services Board
• Comply with FAIS legislation for registration as Fit and Proper individuals:

Applications who entered the industry as follows:

• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009
• From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
• Clear ITC
• Clear criminal record
• RE 5 certificate
• Knowledge of and experience in Life Assurance industry, preferably in a Client Service/Policy maintenance environment of at least two to three (2 – 3) years
• 2 – 3 years’ administrative experience
• Experience in AVBOB production system will be an advantage

 

To Apply

Click Here!

Application Deadline: August 31 2023