BCE Food Service Equipment Ongoing Job Recruitment – Apply Here!

BCE Foodservice Equipment (formerly known as Business and Catering Equipment) was founded in 1987. In 2003 the business was purchased by a consortium headed by Global Capital (Pty) Ltd, an Investment Banking and Private Equity Firm. In 2011 BCE Foodservice was acquired by Universal industries Corporation Limited.

 

 

 

 

Job Title: Customer Sales Agent
Location: Gauteng
Salary: Market Related
Job Type: Permanent
Sectors: Warehousing, FMCG, Hospitality
Benefits: Medical Aid, Pension Bonus
Reference: 07

 

Vacancy Details

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.

 

Key duties and responsibilities (including but not limited to):

• Process all customer transactions accurately and timeously. Manage orders from entry to finalisation.
• Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and
• general inquiries in adherence to all policies and procedures.
• Develop positive relationships with customers and provide professional Customer Service and Support.
• Foster relationships with internal colleagues and relevant business departments.
• Use initiative and be proactive in resolving customer queries promptly.
• Promote total customer satisfaction internally and externally through providing professional services
• and prompt query resolution.

Required Skills

• Sales: 1 to 2 years
• Telephone Etiquette: 3 to 4 years
• Order Processing Management: 3 to 4 years

 

Candidate Requirements

Requirements, skills and attributes:

• Grade 12/Matric equivalent
• Qualification in Sales – distinct advantage
• Previous experience in a customer service department and/or a call centre (distinct advantage)
• Excellent communication skills (both verbal and written)
• Excellent command of the English language
• Data capture accuracy & attention to detail
• Ability to manage customer’s expectations
• Customer focused – ability to excel in the provision of service
• Energetic/shows initiative and have ability to work under pressure
• Ability to consistently deliver quality service even when under pressure
• Time management skills and self-starter
• Product application knowledge of catering equipment an advantage
• PC literate (SAP, Microsoft Office packages including outlook)
• Excellent listening skills
• Problem solving ability
• Team player

 

To Apply

Click Here!

Application Deadline: November 05 2023