Posted on :
14 Oct, 2021
14 Oct, 2021
At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.
Job Title: Business Analyst
Location: Sandton, Gauteng, South Africa
Reference #: B104
Contract Type: Permanent
Salary: Market Related
Job Summary:
Understanding the business requirements, and through a structured process, modeling, validating and translating it into business requirement specifications that are translated into detailed functional specifications that undergo business stakeholder review.
RESPONSIBILITIES:
Requirements Management:
Gather business requirements and translate them into functional requirements for improvement and enhancement.
Meet with users to gather requirements for project definition.
Manage multiple initiatives simultaneously.
Elicit requirements using interviews, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
Become a subject matter expert on our data, processes, and business methodologies.
Collect multiple streams of data and decompose them into concise specifications.
Develop requirements according to documentation standards.
Analyse existing procedures and evaluate requested requirements to identify system changes and improvements.
Business Analysis Activities:
Decompose high‐level business requirements into an appropriate level of business rules and detailed user, functional, and non‐functional requirements using alternative views such as flows, diagrams, models, and use cases when applicable.
Perform business impact analysis with line managers on any change that is imposed on the current environment
Measure and baseline all current main value chains’ performance and comparison of the To–Be process performance
Provide and identify opportunities for optimisation
Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases.
Delivery and engagement within the project pipeline
Improve processes within the organisation to increase the level and quality of service provided to internal and external customers.
Deliver a solution that helps the organisation operate efficiently, minimizing operational costs and maximizing profitability.
Business Process Mapping:
Maintain an agreed set of artifacts and lead business process mapping and efficiency work, including methodology and approach, workshop facilitation, and maintenance of appropriate business process and enterprise-wide requirements, to support the wider change agenda.
Change Management:
Collaborate with technical experts and business units to determine the best possible reporting mechanisms.
Be a liaison between Product Development, Technology, and internal business units including Customer, Go To Market, Sales, Operations, Fraud, Risk and Compliance.
Collaborate with technical staff to determine system specifications and requirements.
Counsel and advise users on system capabilities and processes.
Manage and coordinate all change activities within project.
Self – Management:
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
Demonstrate consistent application of internal procedures.
Plan and prioritise, demonstrating abilities to manage competing demands.
Demonstrate abilities to anticipate and manage change.
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs.
BEHAVIORAL COMPETENCIES:
Manages Complexity
Optimizes Work Processes
Ensures Accountability
Action Oriented
Business Insight
Collaborates
Balances Stakeholders
Drives Engagement
Customer Focus
EDUCATION:
Matric
Post graduate qualification preferably with major in Business Analysis or Commerce or Project Management
EXPERIENCE:
Minimum 6-8 years’ progressive experience within a financial institution.
Experience within Mobile network, value added reseller, payments or finance environment
To Apply:
Application Deadline: 28/10/2021
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