Posted on :
5 Jul, 2022
5 Jul, 2022
An exciting opportunity for highly skilled Support and Integration Engineer with the ability to troubleshoot and elegantly fix complex issues in a relaxed and calm manner in a fast-paced, highly technological environment.
Job Title: Support and Intergration Engineer
Location: Johannesburg North
Reference: CNI000127-SMz-1
Duties & Responsibilities:
Qualifications:
Diploma or relevant qualification in Information Technology
3-5 years’ experience in the telecom industry or relevant
Installing, support and administrating Linux servers
Skills:
· Linux knowledge
· Intermediate SQL Knowledge
· Ansible knowledge
· Docker knowledge
· Bash scripting
Job description:
· Taking ownership of customer issues reported and seeing problems through to resolution.
· Provide prompt and accurate feedback to customers
· Ask customers targeted questions to quickly understand the root of the problem
· Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
· Ensure all issues are properly logged
· Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
· Work closely with peers and management in the operations environment and cross-functionally groups.
· Successful Integrations of applications in Customer Environments.
· Complete projects and associated phases in time and within budget.
· Interpret high level business requirements and provide technical specification documents.
· Provide input into development requirements and ways of working.
· Provide estimates on work to be completed.
Please visit our website www.communicate.co.za to submit your CV directly or to view other IT related jobs. If you have not had any response in two weeks, please consider your vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
We also invite you to contact us to discuss other exciting career opportunities in IT!
For more information, please call Suzan Mzima on 087 378 8630
Package & Remuneration:
R 450 000 – R 500 000
To Apply:
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