Posted on :
12 Apr, 2023
12 Apr, 2023
A global brand is offering dynamic, vibrant and Innovative Graduates to gain some work experience for the period of 6 to 12 months.
Job Title: IT Graduate Programme
Duties & Responsibilities:
Excellent written and verbal communication skills.
Friendly, confident and professional telephone manner.
Eager to learn new skills and invest in personal development.
Attention to detail with well-developed problem-solving skills.
Time management skills with the ability to priorities effectively.
Self-motivated with the ability to work alone and as part of a team
Relevant 1st Tier Level / Service Desk support experience.
Knowledge and experience in troubleshooting & diagnosing Windows based operating systems with emphasis on Windows 7/8/10/11 etc.
knowledge and experience in troubleshooting & diagnosing Apple based operating systems issues with emphasis on MacOS and IOS etc.
Advanced knowledge and experience troubleshooting and diagnosing Microsoft Office (Word, Excel, Outlook, PowerPoint) issues.
Advanced knowledge and experience troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, and delegation.)
Basic knowledge and experience with disaster recovery solutions
Basic knowledge and experience with enterprise antivirus solutions
Basic knowledge of VOIP protocol and PABX setups
Basic knowledge and experience with Microsoft 365 with specific focus on:
Azure Active Directory
Advance understanding and experience with desktop and laptop hardware.
Database Management and Customer relations Management
Desired Experience & Qualification:
Relevant IT Diploma or Degree
Package & Remuneration:
R7000 – R10 000