Ntice Search Limited Current Job Opportunity – Apply Now!

Posted on :

27 Oct, 2023

Category :

IT Jobs in South Africa

Ntice Sourcing Solutions is a recruitment solutions provider placing professionals across EMEA within all key business functional areas.  These business functional areas include: IT, Engineering /Technical, Accounting & Finance, Sales & Marketing, Human Resources, Training and Development, Supply Chain/Procurement, Production and Operations. Our team is made up of experienced specialist recruiters who are extremely knowledgeable within their chosen field.  Our consultants have spent years growing their client and candidate networks which allows them to match candidates to clients quickly.  We pride ourselves in ensuring we understand the client brief and focus on placing candidates in companies where they thrive and fit the culture of the business.







Job Title: IT Desktop Technician
Location: Durban
Salary: Market Related
Job Type: Permanent
Sectors: FMCG
Reference: 34525


Vacancy Details

The Lion Match Company has an exciting permanentopportunity for an IT Desktop Technicianbased in their Durban Offices.

The Company

Established over 110 years ago Lion Match is an iconic South African Brand. The Lion Match Company (Pty) Ltd has developed some of South Africa’s favoritehomecare and lifestyle brands. From our iconic and nationally cherished Lion Safety Matches through to our growing range of personal grooming products, coupled with our leading home and personal-care capabilities, we have succeeded in assembling an impressive array of brand names and products. We have set ourselves to become an employer of choice in the foreseeable future.

The Opportunity

An opportunity has arisen in our Durban Offices for a suitable individual as an IT Desktop Technician to cover the service delivery to all users within the scope. In this role the incumbent will report directly to the Group Executive – Information Technology. The portfolio will suit a self-motivated, skilled, hands-on, self-disciplined, and highly energized person.

Purpose of the role

The primary purpose of the position will be providing support to end-users as well as installing and configuring computer hardware, software, printers, and associated applications. Monitoring and maintaining of site-specific applications and hardware. Responding in a timely manner to service issues and requests. Providing technical support, remotely or in person, across the company via a centralized Helpdesk.



  • Assist end user with day to day IT related issues (Desktop and Server)
  • CreateandmaintainActive Directory User Accounts
  • Maintenance of the Active Directory Computer Accounts
  • Support day to day applications and end user queries
  • EnsureuptimeoftheIT infrastructureonsite at the respective sites (AD,Networks&associatedapplications)
  • Maintaintechnicalimplementationdocumentationonexistingservicesandsystems
  • PerformassistanceforNetwork&Infrastructureprojectsasneeded at the respective site,ensuringworkisdeliveredon time andtoahighquality
  • Provide general supportforinfrastructureasneeded(Generallyonlyrequiredinworkinghours,butinexceptionalcircumstancessupportmayberequiredoutofhours and remotely
  • Perform daily & weekly health checks on all server room equipment at the respective sites
  • Maintenance of onsite IT Asset Registers
  • Ensure all IT related issues are logged onto the Helpdesk System and are resolved within the specified SLA
  • Escalation of IT related issues to respective team leads or 3rd party service providers
  • Provide operating system upgrades to Windows OS


To Apply

Click Here!

Application Deadline: November 25 2023

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