Posted on :
25 Jun, 2014
25 Jun, 2014
Key Purpose Statement
To grow volume and facilitate the order taking process as well as
implement, execute & monitor merchandising standards for direct and
indirect customers within a designated geographical area.
Of the market / designated geographical area
Basic Sales/Marketing principles and practices
Customer Service standards
Effective verbal and communication
Ability to prioritise
Ability to manage self & territory
Ability to sell
Ability to Influence
Ability to negotiate
Ability to make decisions
Ability to interact on different levels
Well developed social judgement
Attributes / Attitudes:
Capable and willing to execute instructions
Output and Accountabilities
Assistance provided towards target achievement:
The process for target setting is understood;
Daily/weekly/monthly sales targets for the period & route are known and agreed with the channel manager.
Handover obtained from Channel Manager on target status and focus areas prior to starting the route.
Feedback given to Channel Manager on target status and focus areas whilst on the route.
Order Generation Process Optimised
Face to Face Order Taking process is fully supported (applicable to targeted face to face order taking outlets as per the tailored service offering guide):
Order taking is in accordance with planned call guidelines.
Orders are accurately recorded and confirmation with customers is ensured in terms of product, delivery dates and costs.
Orders are uploaded on the appropriate technological devices.
Daily Execution Standards Optimised
Call activity planned against the planned call objective/s.
Customer outlets executed
All scheduled calls for the day are conducted [Direct and Indirect customers]
Appropriate action is taken if call is missed
The scheduled call is conducted in accordance to the planned call guidelines
In-outlet execution is managed according to merchandising standards
Product quality in relation to ABI quality standards is managed
Customers are continually updated in respect of merchandising standards.
Company assets managed and maintained
Vehicle and equipment are managed & maintained, as required.
Where periodic market surveys are requested, they are conducted accurately and timeously.
Master Data is regularly updated and aligned to business requirements and processes.Requested reports are compiled and submitted accurately and timeously.
Customer service optimised
Customers, consumers, suppliers and competitors are treated according to the principles as set out in SAB’s Code of Conduct.
Queries are handled in a professional & timely manner.
Adhoc requests and problems are followed up until rectified or answered to the customers satisfaction and company standards.
SAB’s image is promoted with customers and consumers.
Positions advertised are in various sites across South Region
Due to operational requirements this position will only be open for 1 week
Closing Date 25 June 2014
Only applications recieved via the SAB career site will be considered. Please apply via www.sabcareers.co.za
Employment Type: Permanent
Full/Part Time: Full-time
Location: ABI Devland S&D
Country: South Africa