South African Bureau Of Standards – Senior Test Officer

Posted on :

17 Sep, 2013

Category :

General Jobs in South Africa

Advert Code: SABS10245 & 10246
Location: Pretoria
Job Purpose:

To conduct laboratory operations within a commercial environment, according to QMS and Accreditation.

Key Performance Areas:

Conduct food safety audit:
• Takes samples in premises where food is manufactured, processed, served, or sold to ensure compliance with standard
• Use expert knowledge of Food Hygiene
• Responsible for routine inspection of food premises
• Investigate complaints such as illegal  cases of food poisoning, customer complaints etc
• Grow customer base
• Assist customers with understanding food products testing specifications
• Create quotations for services requests
• Conduct food safety and food microbiology training

Participate in maintaining the quality management system and accreditation (where applicable):
• Conduct all activities assigned to maintain the Quality Management System and Accreditation
• Maintain a safe working environment by adhering to relevant safety principles
• Maintain all aspects of the laboratory’s quality system in accordance with the Quality Manual and the laboratory’s accreditation to the relevant ISO standard e.g. ISO 17025
•  Ensure responsible housekeeping with in the work area or as directed by the line manager

Deliver excellent customer service:
• Provide excellent customer service by meeting and exceeding the client requirements as per their requests
• Handle queries and resolve problems within sphere of control
• Resolve customer issues within the desired time frame
• Follow up on customer queries, complaints etc where necessary
• Delivery beyond the client expectations
• Provide reports on turnaround time of service delivery to customers

Optimise own performance within the team:
• Participate as a productive team member
• Value diversity and actively build business relationships
• Ensuring that one is able to seek guidance and mentorship from more experienced team members where necessary
•  Value diversity and actively build business relationships

Ensure that all administration and reporting is kept up to date (Within scope of control):
• Submission of weekly, monthly reports, time sheets and any other related documentation – Submission of all reports (weekly, monthly, quarterly) etc within scope of control on time.



Qualifications And Experience:

• B Degree/Diploma in Microbiology
• Computer Literate (MS Office, Internet etc
• 3 years’ experience in Microbiological environment

Behavioural Attributes:

• Microbiology  Testing  and auditing Methods
• Knowledge and understanding of good laboratory practices
• Familiar with the Quality System requirements of ISO 17025- Laboratory Accreditation.
• SANAS  Quality requirements for accreditation
• Good report writing skills
• Good communication skills
• Time Management
• Communication
• Results Orientation
• Building Relationships
• Customer Focus
• Professional and Technical Depth and Credibility
• Quality
• Teamwork
• Personal Drive
• Problem Solving



How to Apply

Click here to apply online

Applications accepted until: 20th of Sep, 2013


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