Truworths Recruits Collections Supervisors: Pretoria & Cape Town (2 Positions)

This exciting career opportunity is available at our Pretoria Collections Department.

Key Responsibilities

• Staff scheduling
• Staff training
• Staff performance monitoring
• Managing poor performance
• Recruitment
• Managing the daily work flow processes
• Daily, weekly and monthly reports
• Call monitoring
• Rotating night shift.

Key Requirements Education & Experience:
• Matric
• Essential to have experience and knowledge of Vision Plus, as well as experience in a Call Centre/Credit environment. Collections experience would be an advantage
• Previous supervisory experience beneficial.

Additional competencies & attributes:
• PC literacy (Word, Excel, Outlook)
• Exceptional verbal and written communication skills
• Pro-active and energetic
• Highly service orientated and results driven
• Must be able to multitask and make decisions
• Organised and methodical
• A role model with Credit Services
• Leadership potential
• A strong track record of consistent performance within Credit Services

Click here for Collections Supervisor – Cape Town

Click here for Collections Supervisor – Pretoria