Cell C South Africa: Senior IT Strategy Architecture and Governance Manager

Posted on :

20 Jul, 2010

Category :

Technical Jobs in South Africa

Since the launch of this vibrant company back in 2001, it has made a powerful impression on the telecommunications market with its unrivalled seven-dotted ‘C’ trademark.

Cell C has focused on creating innovative life-style driven products tailored to meet the needs of specific segments. Its core product principles of choice, simplicity and value are the foundation upon which all consumer offerings are built.

Cell C has a strong commitment to work with social and ethical issues with key areas focussing on education and vulnerable children. With over 3 million customers connected to our network, Cell C is the fastest growing network in South Africa, carrying over 80 percent of our customer calls on our own network.

Purpose of the Job

To manage, direct and take responsibility for the formulation of the IT enterprise architecture strategy and its implementation and alignment through defining the enterprise‐wide IT architecture, mapping IT capabilities to business requirements.

Implement the IT strategy principles (e.g. technology, process flow governance and target system/service performance KPIs) and drive compliance

Manage the evolution and transition of the enterprise architecture in response to changing business demand.

Key Duties & Responsibilities

1.Process Architecture

•Review, enhance and continuously improve departmental end‐to‐end business processes

•Govern departmental processes and drive compliance

•Govern the flow of information to achieve coordinated exchange and storage of technical information and documents at dept level

•Review, simplify and improve customer applications/services and internal business process and (business logic and rules etc) for customer

•experience and business process improvement

•Align application and systems process with business processes and drive achievement of target KPI’s.

2.Application architecture

•Develop application structure and coding standards, transactional and error logging standards, exception

•Handling standards to guide internal application development

•Provide technical leadership, guidance and support in the deployment of complex applications in

•distributed computing systems.

3.Data Architecture.

•Develop a master data management strategy (governance and process) to be adopted and implemented within all IT systems and domains

•Define the function of a master data hub (e.g. contains data business rules and policy management for customer, product data, price‐plan structure, commissions data etc)

•and govern the flow of systems data

•Govern the development of a transactional data architecture model (e.g. customer and product data

•hub/CID) in the Enterprise Integration domain in line with the master data management (MDM) strategy

•Guide the development of the enterprise data warehouse and data loading and extraction process (e.g. using the customer and product data

•hub/CID) in the MIS domain in line with the master data management (MDM) strategy.

•Govern access to data source systems by all IT systems e.g. Commissions and ERP (all data access for queries and updates to be validated

•through a data hub. No direct interfaces to source systems )

•Develop a data consolidation, de‐duplication and clean‐up plan as required for data migration (e.g.

•required for the IT GTM technology strategy implementation)

•Develop a data synchronization process for ongoing and data integrity and maintenance

4.Integration Architecture

•Develop and implement an enterprise integration strategy

•Inform the technology and vendor selection of the integration architecture solution

•Plan and guide the implementation of SOA architecture and services

•Develop a capacity planning model for the enterprise integration architecture

•Guide the performance tuning exercise for the integration architecture

•Achieve target KPIs for the integration architecture

5.Infrastructure Planning and Management

•Unix, Wintel and Storage systems planning, capacity planning and infrastructure lifecycle management

•Environment planning for development, testing and production (DEV, PPD, PRD)

•Develop technical specifications for network and IT network and service management solutions (OSS)

6.Staff Management :

•Recruit employees; assign and direct work, oversee their development, identify training needs and maintain staff competence.

•Establish and evaluate Key Performance Indicators.

•Provide an advisory and support function.

•Initiate the appropriate Labour Relation action required within section.

•Uphold HR policies and procedures.

•Conduct performance appraisals

7.Health and Safety Compliance

•Strictly apply and adhere to Cell C Health and Safety procedures and rules.

•Manage conformance to Legislation and Cell C Health, Safety and Environmental standards.

•Manage, identify and minimize Cell C’s exposure to operational risk.

•Monitor, investigate and report all health and safety matters and incidents.

•Ensure the appointment of the SHE representative, First-aiders, evacuation marshals

8.Perform any other related duties as requested by Management.

Skills & Experience

•Extensive experience in writing positions papers and recommending new technologies to be invested in.

•5 + years experience in technical and business; ideally in GSM and / or IT Technical and Services Architecture environment.

•5 + years Senior Management Experience

•Experience in research and assessment of NGN technologies.

•5 + years experience in integration of new technologies to existing IT architecture.

•Experience of the product and software life cycles in a commercial environment.

•Experience in application of different methods and techniques to ensure effective evaluation of new technologies.

Educational Requirements

B.Sc / B. Eng / B. Tech or related Degree.

Added Advantage

B.Com or related business qualification, with (preferred) specialization in business information systems, (preferred) systems architecture, (preferred) business strategy, technology management or CRM

A management qualification and preferably a MBA.

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