Computer Experts Personnel Ongoing Job Vacancy – Apply Now!

Sought after Multinational corporation with high service standards recruiting a TEAM LEAD with excellent work ethic and output.

Job Title: TEAM LEAD /CALL CENTRE /CAPE TOWN
Location: Century City

Job Summary:
Duties & Responsibilities:
1. Experience in Customer Service preferably in Telecom Domain
2. Responsible for administrative aspects including reporting
3. Superior communication (oral, written), presentation, and interpersonal skills
4. Demonstrate ability to develop and implement process enhancements including technology and performance
5. Ability to plan, prioritize, organize and communicate with client
6. Proficiency in Call centre applications, Work-force management applications, Quality tools and technologies, and other related Call Centre software
7. Experience in goal-setting (defining and prioritizing specific, driving objectives)

Desired Experience & Qualification:
4-6 years of overall experience with 1-2 yrs. mandatory experience as a people manager.

Package & Remuneration:
R300k – R240k

To Apply:

Click Here!