Dalitso Consulting Pty Ltd Ongoing Job Vacancy – Apply Now!

Job Title: Manager: ICT Support Services
Location: Tshwane (Pretoria)
Reference: PTA000006-BM-1

Job Summary:
Duties & Responsibilities:
We are looking to appoint an experienced Manager: ICT Support Services to manage (plan, organise, lead and control) the ICT Infrastructure Sub-Unit which includes developing, maintaining, supporting, backup and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications and telecommunications systems.

Key Performance Areas:
Benchmark ICT Infrastructure best practices and advise on ICT policy development

Develop and implement ICT Infrastructure standards, guidelines and procedures in line with approved requirements

Manage ICT Infrastructure Security which includes ICT Disaster Recovery and Service Continuity Plans

Manage ICT infrastructure finance and procurement in line with ICT strategic and security plan.

Manage outsourced ICT Infrastructure Services through Contracts and Service Level Agreements

People management

Develop and manage implementation of ICT Infrastructure capabilities and technology architecture

Manage the implementation of ICT infrastructure projects

Minimum Requirements:
Matric and a B. Tech or Bachelor’s Degree in Information and Communication Technology coupled with recognised industry certifications.

Honours Degree (NQF Level 8) or Postgraduate Diploma in Information and Communication Technology coupled with recognised industry certifications added advantage.

6-8 years’ experience in ICT environment of which 3 years should have been at Team Lead level with proven track record of maintaining ICT Infrastructure.

Comprehensive experience as an ICT Infrastructure management specialist with a wide variety of skills to align ICT Infrastructure with the strategic direction of an organisation

Prior experience in network management, scripting and system administration

Thorough knowledge of developments in the ICT industry

Understanding of ICT governance frameworks and quality standards e.g. COBIT and ITIL

Knowledge of ICT acquisition processes and principles.

Competencies:
Leadership and Influencing

Strategic Capability

Managing a Team

Change Management

Policy Development and Adherence

Advisory Service

Stakeholder Engagement

Problem-Solving and Decision-Making

Planning and Organising

Monitoring and Evaluation

Financial Acumen

Office Management

Package & Remuneration:
R 742 993 – R 874 110

To Apply:

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