Exponant Available Job Opportunity – Apply Now!

Our Company is looking for a Business Operations Support Candidate to work at one of our Clients in Midrand.

A minimum of 1-3 years in telecommunications operational environment

Contract: 12 Months, could be renewable

 

 

 

 

Job Title: Business Operations Suppport
Location: Midrand

job Summary:
Duties & Responsibilities:

Support, monitor, and report on business systems operations to ensure underlying systems deficiencies are addressed.

Key Accountabilities:

Support daily operations of the relocation ONT release process to ensure that there is no FNO revenue leakage and align with external SLAs.
Ensure that installed, migrated, and deleted orders are progressing correctly according to the process on the system.
Assess cancellation orders for approval or rejection in order to make sure the terms and conditions and policies are adhered to.
Work with order support and technology delivery team to make sure the root-cause of the system issues are being resolved.
Monitor the reports to identify issues on identified areas.
Document system user guidelines relating to the use and support of the systems on identified areas where users lack understanding.

Competencies:

Motivated young individual who is passionate about technology and customer experience
Excellent communication skills (both written and verbal)
Analytical thinking
Proven experience working in an operational environment an advantage
Proficient with Microsoft Excel, Power Point, Visio and Word
Team player, ability to work in a team environment
Deciding and initiating action
Ability to plan and organise daily work
Ability to follow instructions and procedure
Desired Experience & Qualification

Education:

3 years Degree/Diploma – in Engineering or IT Studies – required

Job Knowledge:
System knowledge required
Ability to understand systems
Ability to understand processes
A minimum of 1-3 years in telecommunications operational environment

To Apply:

Click Here!