Globevest Placements (Pty) Ltd Ongoing Job Vacancy – Apply Now!

Our client is within the virtual office solutions industry and offers the benefits of flexibility and mobility while people work and grow their business. They offer a business address and professional call answering service for all business communication, without occupying any physical office space. They are looking for bubbly, coordinated Receptionist with excellent admin skills to join their team in Cape Town.

Job Title: Receptionist RDT.CWS.R.25112022
Location: Cape Town

Duties & Responsibilities:
Main Duties & Responsibilities:

Take pride in managing the Front of house of the centre:
Cleanliness
Organised reception desk
Presentable appearance
Switchboard:
Answer calls professionally
Create client satisfaction, express helpfulness and friendliness
Take accurate messages
Ensure calls are transferred correctly
Be the first point of contact for all clients and visitors on a daily basis, providing a friendly and welcoming front of house service – ensuring excellent first impression
Always ensure client’s needs are met, promptly and professionally
Ensure visibility and readiness to assist clients as and when the need arises with flexibility and helpfulness
have a basic understanding of all key services:
Products (Office, on-the-move, IT, telecoms, canteen etc.)
Administration services: copies, printing, typing of documents etc.
Always has true intention to go above and beyond the expectations of a client, must have an internal passion for customer service.
Take ownership of queries or client issues brought to his/her attention and must ensure it is followed through to the end
As a backup to the CM the receptionist must be available for the preparation of offices before new clients move in. Setting up IT (Basic), Telephones, furniture and ensuring welcome packs are ready for the arrival of new clients.
Assisting clients with printing, binding and copying (when receptionist is unable to)
Always keep an eye open for centre cleanliness including bathroom facilities whenever you move around the centre (report unsatisfactory areas to CM)
Professional and clear communication skills
Knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
Extremely important to have organisational skills and the ability to prioritise and multi-task
Act as a back-up when needed ensuring the boardrooms are ready for the client use, if there is special requirements e.g.:
Video Conferencing
Lunch requirements
Beverage requirements
Flip chart etc.
Ensure that everything is in order before the client uses the boardroom.
• Provides admin support including:
Mail distribution into post boxes
Organising courier services
Ordering office supplies
Preparing and booking meeting rooms
Other administration/secretarial duties
Embraces the brand and set an example for the team of high performance, professional appearance and proficient customer liaison
Check clients birthdays and ensure client is made to feel special (activity to be discussed with CM)
Stationery control, compile order, get approval from CM and place order. Follow up on prompt delivery
Client stationery, ensure signed orders received from clients before placing orders for stationery (discuss with CM)
Ensure copy machine has got toner and enough paper every morning on arrival
Maintenance of office equipment (printer, binder, copier)
Ensure all filing is up to date
Promptly emailing clients phone messages with a clear message including name, contact number and company of the caller plus any additional descriptions
Informing clients that post has arrived
Updating credit/debit card payments sheet on a daily basis (where applicable)
Balancing, printing and filing month end credit/debit card payments with slips
Adding new users to CSP
Assist CM with registering of IT Logs with IT
Ensuring staff sign the attendance register on arrival and departure
Compiling new tenant files with CM
Ensure welcome packs are in order for new tenants (assist CM)
Ensure documentation/tour packs for tours is pre-packed (where applicable)
Assisting clients with printing, binding and copying
Keeping track of clients printing, binding, copying at reception printer (assisting CLA)
Always keep an eye open for centre cleanliness including bathroom facilities whenever you move around the centre (report unsatisfactory areas to CM)

Desired Experience & Qualification:
Educational Requirements:

Matric
Relevant administration tertiary qualification advantageous

Experience and Skills Required:
2 – 3 + years’ experience in similar role
Hotel / hospitality industry experience will be an added advantage
Computer literate: MS Office
Excellent communication skills
Well-presented

To Apply:

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