Posted on :
23 Jan, 2018
23 Jan, 2018
Sasria, a state-owned company, is the only short-term insurer in South Africa that provides affordable
voluntary cover against special risks such as civil commotion, public disorder, strikes, riots and terrorism to any individual, business, government or corporate entity that has assets in South Africa.
Sasria has a dual mandate – legislative mandate that directs our day-to-day business operations, and
a broader strategic mandate, like any other business in South Africa, to make a positive contribution to transforming our industry and our country, in order to make our country a better place for all her people.
“To protect the assets of all South African against extraordinary risks”
The vision will be achieved via our mission of driving sustainable and vibrant business by:
Balancing shareholder value creation with having a positive social impact;
Providing excellent customer service;
Being clear and consistent in our communication;
Developing the skills and capacity of own employees;
Improving our current strategic current strategic partnerships, and establish new ones; and
Providing innovative and relevant products;
The following values underpin Sasria’s pursuit of its stated vision and mission:
• Professionalism – we will treat our stakeholders – i.e. customers, employees and shareholders –
with respect and dedication while remaining accountable to them;
• Integrity – we will conduct ourselves in a manner that is fair, transparent and ethical, and uphold
high levels of equality and trust;
• Teamwork – in the performance of our tasks we will be guided by the ideals of unity of purpose,
cooperation and mutual respect;
• Innovation – we will create opportunities for creativity and learning and encourage same amongst our employees; and
• Customer Centricity – We strive to meet and exceed our customer’s expectations.
Job summary statement/purpose:
To rotate within the claims function and gaining an understanding of the company’s claims philosophy.
Upon completion of the programme the graduate would have acquired the following skills:
1. Claims processes
Reviewing terms and conditions of products on an ongoing basis
Accurately record and examine received claims and any related documentation thereof
Perform document diary maintenance on IMS system
Capture claims received by the department on register for reserve and keep a regular followup
an outstanding reserve once claims are verified by Claims Manager
Approve claims within delegated authority after verification of all documents and validation
thereof under the policy cover
Assist in the extrapolation of monthly reports on claims
2. Agency/ Broker Liaison
Inform reinsurance brokers and underwriting department of omitted documents as well as
adjustors such as losses/ gains on premium
Exercises proper judgment and decision making to analyze the claims exposure, to determine
the proper course of action and to appropriately settle the claim
Negotiate the settlement and disposition of complex claims; interpret related claims
3. Departmental Input
Provide input in the compilation of the departmental annual plan
Provide input on the review of the claims processes
Review and enhance the claims procedure manual for evaluation by the Claims Manager
Continuously review departmental risks
Establish gaps between industry developments and Sasria covers
Compile Statistical Reports
Manage service level agreements with suppliers and ensure deliverables are satisfactory
Tertiary qualification i.e. Insurance related qualification
High attention to detail
Ability to manage own time and ensure that deadlines are met with limited supervision
A South African citizen of any gender, preference will be given to an EE candidate.
Location: Illovo, Johannesburg.
CLOSING DATE: 31 January 2018
CONTACT PERSON: [email protected]
Sasria is committed to diversifying its staff profile in terms of its transformation agenda and encourages candidates from previously disadvantaged backgrounds to apply. Sasria will respond to shortlisted candidates. Candidates who have not been contacted within 4 weeks of the closing date can assume that their application has been unsuccessful.