Hardware & Software Maintenance Services Specialist

Posted on :

8 May, 2013

Category :

Computer Jobs in South Africa

Hardware & Software Job Vacancies

Job description
The candidate will be responsible for Sales of Hardware and SW Maintenance services for the East Coast of South Africa, across all Sectors.
The candidate will actively interlock with the Maintenance and Technical Support Sales, Offerings and Delivery teams to ensure we are able to effectively support our growth

Be able to draw up and track contracts, follow Work Direct, and ensure each step of the contract process is completed in time. Have the ability to work in an automated and non-automated environment.
Have the ability to contact our maintenance customers to perform courtesy calls. This requires a deep understanding of our contract methodology as well as our Offerings portfolio.

The candidate will be expected to provide reports and feedback pro-actively.
A good knowledge and understanding of IBM and particularly Maintenance and Technical Support process and procedures, systems, organization and goals; be able to work effectively with people from different backgrounds; be able to converse with upper management; a strong drive to achieve and ability to take ownership; the ability to think horizontally and collaboratively influence his environment.; excellent verbal and written communication skills; excellent administration skills; the ability to improve and / or draw up processes; be able to follow up on every step of the contract management process pro-actively.

Pre-University qualification
At least 2 years experience in Sales
At least 2 years experience in Information Technolgy Sector
English: Fluent

Information Technology
At least 4 years experience in Sales
At least 4 years experience in Information Technolgy Sector

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to Apply for Hardware & Software Maintenance Job Vacancies

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